Legal Process Outsourcing

Draft n Craft Marks Its Fourth Year In to the Legal Process Outsourcing Industry

2012-01-17T00:02:00.000-08:00

Draft and Craft Law Firm Pvt. Ltd, a cut-to-the-chase Legal Process Outsourcing (LPO) Company celebrated its 4th year of service to its clients on Monday, January 9, 2012. The company has proudly served a number of clients in the US and UK because of their reliability and exceptional services. Draft n Craft specializes in providing services like Deposition Summary, Contract Outsourcing, Legal Research, Legal Transcription, E-discovery and paralegal services.

Draft n Craft believes in making Global presence by sharing its knowledge and thoughts with the whole industry. It has been actively participating and partnering in international events such as the Global LPO Conferences and the Legaltech Conference.

Mr. Rakesh Sharma, the Managing Director and CEO of Draft n Craft, says "we are extremely glad of the hard work we have put in these four years, working united as a team to benefit our clients in the US and UK. We are pleased to have had the opportunity to help the law firms, corporates and solo practitioners in the legal and paralegal sector. We, at Draft n Craft have seen significant growth in each service area over these four years and they will continue to spread our wings across all continents in the years to come."

In the last four years, Draft n Craft has established itself as the complete solution vendor in India and also as the most agile group in the outsourcing sector.

Draft n Craft came in to play when there were just few names in the industry. While many LPOs came and vanished with no traces, Draft n Craft continued to do what it was best at delivering quality results. The industry is back to how it started in terms of the number of LPOs. It now consists of the big players who started of big and continue to stand where they were and some like Draft n Craft who have moved inch by inch to come to the position at which it is now.

A bittersweet journey with bumps on the road, Draft n Craft has managed to achieve its goals and its clear, Draft n Craft, is here to STAY!!

Webinar by Draft n Craft on "Do Attorneys have Time for Festivals" for Attorneys

2011-12-12T03:02:00.000-08:00

New York, NY (1888PressRelease) December 10, 2011 - Festivals are the time when the warmth of togetherness and companionship wraps around our mundane and drab working life. They become the reason for all the joy and happiness around people. It is during the festivals that an exhilarating air envelops us and it coaxes every spirit to be a part of the mirth. Festivals are the reason which brings the glow on each ones visage.

Festivals are that time of the year when people look forward to share experiences and go on excursions with their near and dear ones. All these things are the staple of the festive celebrations. Family, friends and the close ones bring glitters to the festival season.

On the one hand, where festivals bring such enjoyment and glee, it also brings a lot of stress in the form of lot of workload and backlog. This workload then haunts every time, which makes you end up sullying your festivity as well as work. The same thing happens a lot with Attorneys, Solo Practitioners, In-house Councils and Law Firms because everyone wants to crave a piece of their time.

Keeping all this in mind, Draft n Craft has come up with a complimentary Webinar "Do Attorneys have Time for Festivals" to give solutions for the Time related problems. So don't just wait, Click Here www3.gotmeeting.com/register/676331838 to get registered ASAP!!! Registrations are open for limited number of seats.

From Color YELLOW TO ORANGE, It’s a Discount Ride for the Attorneys & Law Firms

2011-12-12T02:59:00.000-08:00

It’s a Discount Ride for the Attorneys & Law Firms

At Draft and Craft Law Firm Pvt. Ltd. happiness has no end and with the “Festival Blast” going on, they have gone a step ahead to make the festival life of attorneys and law firms better. Draft n Craft has got a bunch of ORANGE-tacular discounts and offers on legal and paralegal services for the attorneys in the US and the UK.

We have entered into the ORANGE week, so come and be a part of it. Make ORANGE-tastic savings to and enjoy your festivals like never before. Draft n Craft’s festival blast will pamper attorneys and law firms with wonderful discounts and bargains on services like document review, deposition summarization, contract outsourcing solutions, legal transcription and paralegal services.

The past week at Draft n Craft was colored YELLOW and spirit of festivity was celebrated with much hullabaloo. A complimentary Webinar on “Festivals: Repercussions on Law Firms” was conducted to give the answers about festivals and its after-effects on work. The Webinar was a success and got huge appreciation. Keeping that in mind, Draft n Craft is coming up with another complimentary Webinar on “Do Attorneys have time for Festivals” on December 15, 2011. Register here https://www3.gotomeeting.com/register/676331838

Make this week an absolute BLAST with Draft n Craft’s “Festival Blast”. Attorneys and Law Firms will surely be amazed by the discounts and offers. For this reason; take a sip of this ORANGE-licious bargains this week and experience the new pleasures of festivals this festive season.

Dive into the big splash-tastic discounts and offers on legal and paralegal services as these unimaginable rates will not last long!!!

More discounts and more amazing bargains are coming soon during the Christmas Week, keep looking out for this space for overabundance of unimaginable discounts on legal and paralegal services.

All about the Color YELLOW for the Attorneys & Law Firms

2011-12-05T04:24:00.000-08:00

We all love celebrating our festivals with much hoopla. The colors, gaiety and joy look irresistible during the festival season.

Festivals are a way to give our mind and body a change from the otherwise mundane life. It seems impossible to not to get be-dazzled by the little joys which such festivals flag on.

At Draft and Craft Law Firm Pvt. Ltd. the festivity has kicked off really well and the “Festival Blast” is in full swing.

Last week, we colored the whole Draft n Craft GREEN. Huge discounts and offers were given on services like document review, deposition summarization, contract outsourcing solutions, legal transcription and paralegal services.

By giving plethora of discounts and bargains we thrived in making the attorneys and the law firms believe that the grass is greener on their side rather than on the other side. The Green week came to an end with a much Talkabout “Green-A-Thon”. We at Draft n Craft turned down the power on November 30, 2011 for thirty minutes to show our gratitude to none other than “the mighty Nature”.

Festivals are definitely a way to celebrate life and also, a way to get the brain to release more endorphins. Keeping this in mind, Draft n Craft announces one more week of happiness. The color of celebration this week is YELLOW. We are giving MORE discounts, MORE offers and MORE bargains on our services like document review, deposition summarization, contract outsourcing solutions, legal transcription and paralegal services. Not only this, continuing with the series of Webinars, this week it’s all about “Festival: Repercussions on Law Firms” on December 7, 2011.

Hence, DON’T THINK!!! Just avail the discounts before it’s too late and you wait restlessly for another year.

Green a Thon at Draft N Craft We have Done Our Bit Now Its Your Turn

2011-12-05T04:20:00.000-08:00

‘The grass would be greener on your side’” is how Draft n Craft celebrated the Green Week.The firm went Green with the sole motto to offer something amazing to attorneys this festival season.

The festival blast has just not been restricted to good deals and offers. It is about celebrations while keeping the spirit of work alive.

Draft n Craft celebrated Green-A-Thon the whole of last week. Draft n Craft walked an extra mile to pay its gratitude to the mighty nature by turning off the power for 30 minutes. The employees at Draft n Craft even planted trees to celebrate the green-a-thon week.

Festival Blast is here to help attorneys live their festivities to the fullest. Draft n Craft is taking care of the attorney workload and giving special offers without compromising on the quality of the work. Each week is dedicated to a color and the next color to be celebrated is YELLOW, the color of success.

Legal & Paralegal Services in Green for Attorneys

2011-11-27T23:39:00.000-08:00

It’s the festival season of the year and the celebrations are at its peak. All the streets, malls, kitschy markets have laid down the red carpet for its customers around. The plethora of offers and discounts are on the go. So is the case at Draft and Craft Law Firm Pvt. Ltd. We have put down the red carpet in the name of Festival Blast for all the attorneys in the US and UK.

Draft n Craft is offering plenty of discounts and offers on its services like document review, deposition summarization, contract outsourcing solutions, legal transcription and paralegal services. And WHY NOT?? With all the celebrations around, it’s Draft n Craft chance to make all the attorneys enjoy their festivals like never before.

We all believe in the saying that “the grass is always greener on the other side”, but with Draft n Craft’s Festival Blast “the grass would be greener on your side only.” The discounts and bargains on the legal and paralegal services will make this possible for the attorneys. The moon will be over all the attorneys, once they will avail these discounts and offers.

To celebrate the same, Draft n Craft has decided to color all its legal and paralegal services GREEN this week. Go Green is the mantra and spirit at Draft n Craft this week.

Draft n Craft goes all out and offers huge discounts on its legal and paralegal services.

2011-11-25T06:04:00.000-08:00

An excellent opportunity for attorneys and other legal professionals to get rid of their backlogs of work without any compromise on quality.

As the festival season has already begun, we look ahead to spend fun time with family and friends. The extended weekend which starts today, Thanksgiving Day, brings with it immense happiness in everyone’s life. However, it also carries the burden of extra workload for the coming days.
Who doesn’t like an extra helping hand when there is a backlog of work, especially when it is the festival season. To help attorneys and law firms enjoy this festival season to the fullest, Draft n Craft, a legal process outsourcing company is offering excellent offers on its legal and paralegal services.
Draft n Craft, is celebrating “Festival Blast’ throughout the festival season till January 15, 2012. It has come out with special offers for the special days like Thanksgiving, Christmas and New Year. It endeavors to make life easy for attorneys during this festive period. So, if you are an attorney or an in-house counsel looking for help to cope with the extra work, Draft n Craft will provide you with that easy solution and a special magic wand which will help you get rid of your worries
Not only this, Draft n Craft is also educating and spreading awareness in the legal fraternity on how they can make their festivals not just sweet but sweeter by giving them some useful and insightful tips in its series of webinars. One such webinar “Festivity: A Boon or Bane for Productivity” has already been a hit. The next webinar is scheduled on December 7, 2011 which focuses on “Festivals – Repercussion on Law Firms”.

Blue is the New Color of Happiness For Attorneys!!!

2011-11-21T01:51:00.000-08:00

It’s that time of the year when everyone loves letting their hair down, putting on their dancing shoes and getting into colorful & trendy ensembles. Yes, we are talking about Festivals. It’s that time when everybody looks forward to break the monotonous working life and have fun with the loved ones. After all, all work and no play makes Jack/ Jackie a dull boy/ girl. So attorneys do all the desired things and let Draft n Craft handle the workload.

Everything in the past week at Draft n Craft was colored INDIGO. To go with the theme, infinite discounts were given on the finite services like document review, deposition summarization, contract outsourcing solutions, legal transcription and paralegal services. A complimentary Webinar was also conducted on “Festivity: A Boon or Bane for Productivity?” to answer all the apprehensions related to festival season. After the grand thrive in that one, we at Draft n Craft have decided to come up with many more such webinars to help attorneys in the US & UK.

Attorneys in the US & UK will definitely swing to the festival music and laugh at their tedious workload. Contrary to a general perception, feeling BLUE is not about being sad this week. At Draft and Craft Law Firm P. Ltd. BLUE is the color of happiness and new life.

If you think that the happiness ends here, then WAIT!! As Draft n Craft has come up with an extra 30% discount on all its legal & paralegal services during the Thanksgiving & Black Friday week. So this festival season make it a Thanksgiving tradition to make full use of Black Friday cum Thanksgiving discounts offered by Draft n Craft.

The innumerable and unbelievable discounts on document review, deposition summarization, contract outsourcing solutions, legal transcription and paralegal services will make attorneys live their festivals to the fullest. Draft n Craft will give not just one reason, but many reasons to make every cell in the body jig. Even attorneys will enjoy the glitters of this festival season.

Hence, shake a leg and gyrate your body to the rhythm of the festivals as Draft and Craft Law Firm P. Ltd. comes as Draft n Craft - The Savior to handle all your workload and backlog.

Ink the Spirits INDIGO with Draft and Craft Law Firm P. Ltd.

2011-11-14T12:00:00.000-08:00

As the festival season is looming over, the colors of Draft n Craft's Festival Blast's theme, VIBGYOR is getting deepened all the more. It is definitely going to engulf all the attorneys in the US and UK.

So what is the color of happiness this week???
Yes, yes, it is INDIGO!!!

Keeping the theme INDIGO in mind Draft n Craft is going to be the bridge between the finite and infinite by giving infinite discounts on the finite Legal and Paralegal services.

During the festival season, Draft n Craft just believes in one mantra- "to help attorneys live their festivities to the fullest". Hence; let Draft n Craft take care of all the workload, but this not going to be all. As Draft n Craft promise attorneys more discounts, better discounts, variety of discounts, discounts, discounts and some more discounts. WHEW!!!

Draft n Craft is geared up more than ever to make the US & UK attorneys' dreams come true by taking care of the entire backlog while they go ahead with the celebrations this festival season. The Festival Blast is beyond doubt here to stay to make festivals SWEETER!!

About Draft n Craft

Established in 2008, Draft n Craft is a cut to the chase Legal Process Outsourcing Company with strong and dedicated work force of professionals. Having established a brilliant track record, Draft n Craft has been partners of growth to many of the law firms and corporations in the UK and US. Draft n Craft's supreme focus has always been on helping lawyers deliver the best value to their clients by working on process and technology optimization, and by devising ways to rationalize client's operational spending.

Upcoming Webinar: “Festivity: A Boon or a Bane for Productivity?”

2011-11-10T05:38:00.000-08:00

If you are a Law Firm, Solo Practitioner or an In House Council thinking ‘what it takes to increase the productivity and efficiency of your firm even during the festival season?’ Here's the golden chance for all of those who want to explore it further. Draft n Craft is hosting a free webinar “Festivity: A Boon or Bane for Productivity?” on Thursday November 17th 2011 at 11:00 AM Eastern Time.

This webinar will give you a lot of tips that will help you to achieve the maximum output with regard to productivity and efficiency. So don't just wait, as progress is a process and we will take you through that process in this webinar. Register ASAP!

Click here to get registered. Registrations open for first 100 registrants only.

About Draft n Craft

Established in 2008, Draft n Craft is a cut to the chase Legal Process Outsourcing Company with strong and dedicated work force of professionals. Having established a brilliant track record, Draft n Craft has been partners of growth to many of the law firms and corporations in the UK and US. Draft n Craft’s supreme focus has always been on helping lawyers deliver the best value to their clients by working on process and technology optimization, and by devising ways to rationalize client’s operational spending.

2011-11-08T03:20:00.000-08:00

Wish for anything from Pin to Plane at Festlex Deals.( A platform by Draft n Craft for Attorneys Only)

The festival season is in full swing and is definitely the best time to make use of mouth- watering deals. So put on your dancing shoes and get ready to open up your purse strings more as Draft n Craft has gone a step further to make festive season a blast by coming up with a group named “Festlex Deals” on Linkedin just for you attorneys. Join at http://www.linkedin.com/groups?about=&gid=4158091

It is a platform where in, Draft n Craft will connect attorneys to vendors who will offer deals at an irresistible price. All they have to do is to join the group “Festlex Deals”, pen down all the wishes and leave the rest on Draft n Craft.

Draft n Craft believes in making life simple and festivals sweeter.

Think of shopping at a mall or a market place during the festival season, one does get discounts, but at the same time too many people starts flocking to that one place.

Does that seem CHAOTIC & FRENZIED??? Well. If yes, then just metamorphose the whole scene in Virtual Reality.

Draft n Craft’s Festlex Deals group will get the great value for money deals.

The Bottom Line is that Draft n Craft is going to make attorney’s festive season Merrier by making the savings Fatter with all those incredible deals.

A Festival Blast for attorneys

2011-10-28T05:44:00.001-07:00

To begin the festive season, Draft n Craft announces the Festival Blast – with special offers on all its services throughout the festive season from October 25, 2011 to January 15, 2012.

This festival offer comes at a time when most attorneys in the United Kingdom and United States are getting ready for the festive season to kick off. This time of the year comes with a package deal of excess workload and backlogs. With the limited number of working days and less staff, it is a tedious task for the attorneys to keep things organized.

A legal process outsourcing company established in 2008, Draft n Craft has been always given its bit to the legal industry. “After having received appreciation by many attorneys for the help provided by us during the festival period last year, we felt the need to continue with the tradition we started and go all out to join hands with attorneys to help them enjoy to the fullest the festive season without having to worry about the work”, said Rakesh K Sharma, Chief Executive Officer of Draft n Craft. The festival offer will be full of special offers and discounted pricing on all the services being offered by Draft n Craft. It is estimated that on particular days the offers will be unimaginable.

By offering high quality legal and paralegal services to law firms and corporates in US and UK, LPO companies in India have stood by the law firms to ease the burden of monotonous and repetitive work. Be it services like Document Review, preparing Deposition Summaries, reviewing contracts, Legal Transcription or even paralegal services, LPO companies such as Draft n Craft have joined shoulders with their clients by working efficiently and cost effectively. Infact, Draft n Craft is going a step further by offering special discounts during the festival season to enjoy the festivity to its peak.

About Draft n Craft

Established in 2008, Draft n Craft is a cut to the chase Legal Process Outsourcing Company with strong and dedicated work force of professionals. Having established a brilliant track record, Draft n Craft has been partners of growth to many of the law firms and corporations in the UK and US. Draft n Craft’s supreme focus has always been on helping lawyers deliver the best value to their clients by working on process and technology optimization, and by devising ways to rationalize client’s operational spending.

How to select a paralegal?

2011-04-06T05:37:00.000-07:00

The solicitor’s working for a client gets a boost when one delivers quality work. It depends only upon three major factors viz - Solicitors, paralegal and coordination between the two. It will not be an irony to say that a solicitor is the title page where as a paralegal draws the content of the book. This is ofcourse as per the advice and supervision of the solicitor. The sole purpose of saying this is to highlight the importance of paralegals in a law firm.

It is evidently a very important task to select a paralegal. A paralegal should posses atleast three important characteristics which can be termed as:

a. Requisite Qualification
b. Key skills
c. Cohesion & communication skill with the solicitors.

Before a paralegal is sought to be selected, one must understand their own requirement. One needs to determine the different responsibilities which are to be carried out by the paralegal and accordingly the required skills should be fixed.

Let’s say, if I am looking for a paralegal to support my work, then it is clear that I should fix the key skills matching up my specialization. Once the requisites of the paralegal are fixed, my second task would be to contact the recruitment consultants or references to shortlist the prospective paralegals. There are a couple of recruitment consultants located in UK viz –

Parkhouse Bell Ltd, Executive Stand-By, Advanced Resource Managers Ltd, Ethical Recruitment – Financial, BLT (Beaumont Leslie Thomas, Heidrick & Struggles

The recruitment consultants take the responsibility right from searching for the correct candidate to their training. One can even go to the extent of creating a checklist for the selection / appointment of the paralegals. I shall take this up in my next article.

“Enjoy while we work” – Holiday Bonanza offers by Draft and Craft Law Firm

2010-11-17T00:28:00.000-08:00

It’s November and the holiday season is just round the corner. The festive feeling which once started only on Thanksgiving, now kicks off right from Halloween with stops at Turkey Day, Christmas and/or Kawanzaa depending upon everyone’s traditions and fortunately still ends on New Years.

The end of the year can involve a lot of balancing of work with holidays, as there always seem to be a flood of work during this time. With so many people going off on holidays, it can be quite taxing for businesses specially connected to legal services.

Some of the common worries of law firms and attorneys revolve around managing their basic back office work relating to drafting, review, transcription, depositions etc. Ensuring work carries on while you enjoy on a holiday is no more a luxury. The concept of having virtual paralegals and virtual secretaries to manage your work 24/7 has made this possible making life for attorneys stress free during holidays.

Draft n Craft, a legal process outsourcing company offers attorneys a hassle free delivery model giving them complete peace of mind.

Rakesh K Sharma, Chief Executive Officer of Draft n Craft, said: “Keeping the spirit of the holiday season we are offering complete solutions to attorneys and law firms by providing legal and paralegal services at discounted rates during the holiday season. We have seen that during the month of December most law firms are burdened with heavy back office work and lack the staff to do it. Keeping this in mind we decided to give special offers as part of the Holiday Bonanza from 15 November – 10 January 2011.”

For more information about the Holiday Bonanza visit – www.draftncraft.com

About Draft n Craft

Established in 2008, Draft n Craft is a cut to the chase Legal Process Outsourcing Company with strong and dedicated work force of professionals. Having established a brilliant track record, Draft n Craft has been partners of growth to many of the law firms and corporations in the UK and US. Draft n Craft’s supreme focus has always been on helping lawyers deliver the best value to their clients by working on process and technology optimization, and by devising ways to rationalize client’s operational spending.

Legal Transcription Fest at Draft n Craft

2010-10-12T00:58:00.000-07:00

"Success is a journey, not a destination", so, is the spirit behind Draft n Craft's journey in the last two years. Draft n Craft, a leading LPO in New Delhi, India, celebrates a week dedicated to one of its many services, Legal Transcription.

Draft n Craft dedicates this week to its Legal Transcription Team, whose efforts have helped achieve this landmark. As the popular saying goes, "All work and no play makes Jack a dull boy", Draft n Craft promises its employees this week to be full of fun filled activities along with work, to mark its success in this field.

"It is a proud moment for us at Draft n Craft as we celebrate our 2nd anniversary for excellence in legal transcription. We started with a team of 4 and two years down the line we are more than ten fold and still growing. We are celebrating this milestone with a week long festivity from the 11th - 15th October 2010." said, Rakesh K Sharma, Draft n Craft's Chief Executive.

Legal Transcription is a common service and its value is realized only by a few. Deven, Head of the Legal Transcription Department at Draft n Craft, said: "At Draft n Craft we understand the importance of legal documents and therefore ensure transcription is done at its best, to provide efficient functioning for law firms and other law professionals. It goes without saying that we not only provide multiple levels of quality check but also editors and legal experts to ensure highest standards of quality."

About Draft n Craft

Established in 2008, Draft n Craft is a cut to the chase Legal Process Outsourcing Company with strong and dedicated work force of professionals. Having established a brilliant track record, Draft n Craft has been partners of growth to many of the law firms and corporations in the UK and US. Draft n Craft's supreme focus has always been on helping lawyers deliver the best value to their clients by working on process and technology optimization, and by devising ways to rationalize client's operational spending.

For more information, email at info ( @ ) draftncraft dot com

www.draftncraft.com

Draft And Craft Law Firm - Legal Transcription Festival

2010-10-08T00:42:00.000-07:00

The changing times has made law firms and corporations aware of the importance and need of legal transcription. Understanding this increasing demand of reliable legal transcription, Draft n Craft has constantly endeavored to provide the best.

From legal to business transcription, Draft n Craft has time and again proved its brilliance in the field.

After working with over 25 clients and the successful delivery of more than 15,000 files in the last 2 years, Draft n Craft is celebrating its 2nd anniversary for excellence in legal transcription services from 11th October - 15th October 2010.

Rakesh K Sharma, Draft n Craft's Chief Executive, said: "Achieving this milestone only reflects the quality of service and the high level of customer satisfaction that we provide. I am overwhelmed with the response received by our clients."

As Draft n Craft achieves this high point, their employees celebrate a week long festivity to mark its success in the field and their contribution in achieving it.

About Draft n Craft

Established in 2008, Draft n Craft is a cut to the chase Legal Process Outsourcing Company with strong and dedicated work force of professionals. Having established a brilliant track record, Draft n Craft has been partners of growth to many of the law firms and corporations in the UK and US. Draft n Craft's supreme focus has always been on helping lawyers deliver the best value to their clients by working on process and technology optimization, and by devising ways to rationalize client's operational spending.

For enquiries, email at info ( @ ) draftncraft dot com dot

Visit us at http://www.draftncraft.com.

CONCERNS – LEGAL OFFSHORING TO INDIA.

2010-07-20T02:50:00.000-07:00

The advent of legal off-shoring came out of the crying need to cut costs. We understand the reasons of various giant in electronics, automobile & other sectors opening their industries across the border with motive to transfer the technology for developing the products at cheaper rates. Many big brands of the world had opened their units in countries like China, India with the sole motive to produce the units at lower cost. One does not understand as to why concerns were not raised for those, off-shoring of huge industries out of their countries.

Let me examine it from the view point of consumer living in developed country. Mr. ‘X’ living in a developed country wants to purchase an article. He gets two options i.e. pay ‘A1’ for the said article being produced & sold in his country or pay ‘A2’ for the same article but being produced in other country & sold in his country. The different questions arising in his mind for choosing one of them can be put like this.

A. What is the difference between A1 & A2?
B. Is there any quality variation between the articles produced in different countries?

Mr. ‘X’ would prefer buying the article in which he pays less and gets the quality product. As I understand Mr. ‘X’ would buy article by paying ‘A2’ as the cost would be quite less. I am sure Mr. ‘X’ did not think of the loss of job in his country if he buys the article produced in other country. No eyebrows were raised for the export of goods produced by developing countries to developed countries.

But incase of export of services by developing countries to developed countries the logics become different. However, we still think of loss of jobs while talking about offshore industry. The concerns raised for outsourcing of services get a national touch when we try to understand and justify the outsourcing. The real concerns like quality, confidentiality are dominated by the issue of Nationalism. The decisive factors determining the issue of off-shoring/ outsourcing are:

a) The need of outsourcing which in turn is influenced by following things:
i. Cost effectiveness
ii. Non-availability of resources
iii. Time Zone Benefits

b) The availability of provider /people to give services depending on the following:

i. Being compatible in providing the services
ii. Availability of resources
iii. Capable of delivering quality services
iv. Breaking the language & accent barriers

The Push & Pull factors match up to determine and resolve the concerns of this infant outsourcing/off-shoring industry.

IS LEGAL PROCESS OFFSHORING AN EXPORT OF SERVICES?

2010-07-03T05:29:00.000-07:00

The cross borders issues generally prevail in the development of countries. This reminds me of an elderly man’s saying “The man on latch of a door control the flow of air from outside to inside & vice versa”. The import & export of goods is decided by different factors like the availability, demand and need. Country intends to export the goods looking into the fact of the ability to produce those goods & get them consumed in other International markets. The motive of export is to earn foreign exchange.

In case of offshoring the services cross border the organisation do not directly earn. However, the cost of those services in-house looks expensive which encourages its outsourcing. Offshoring can be a symbolic way of export when we consider the savings as also forming part of earning. In this services are off-shored to get the same being delivered at low prices. I am not trying to show the offshoring of jobs but the offshoring of services which technocrat offers to one’s clients.

A very simple hypothetical situation can be used to understand the balance of exchequer between two countries. Country ‘A’ exports various high profile and expensive goods to country ‘B’. In terms country ‘A’ needs to settle the balance of payment with country ‘B’ but the same always remain tilted towards country ‘A’. Country ‘B’ has got an excellent pool of people who can deliver good number of services to country ‘A’. This can be the best way to make up balance of payments as far as country ‘A’ & country ‘B’ are concern. Logically the export of goods from country ‘A’ to country ‘B’ can be matched up by export of services by country ‘B’ to country ‘A’.

Is it the way to conclude that export of services is also near to export of goods.

CAN I OFFSHORE WITHOUT REDUCING MY BILLING.

2010-07-03T04:49:00.000-07:00

Legal Process Outsourcing (LPO) got the boom due to the cost cutting. There could be different possibilities of sharing the benefits arising out of LPO viz:-

a) The benefit completely passes to the person directly offshoring the services.
b) Sharing the benefits between the person offshoring the services & whose work is being offshore.
c) Intelligent offshoring:

The offshoring industry has been passing through turbulent times as far as Legal Process Outsourcing (LPO) is concerned. As far as offshoring of calling is concerned, there were no hindrances in its growth. The Business Process Outsourcing (BPO) could grow as the benefit of cost cutting passed only to the organization directly outsourcing the same. There were no constraints on the organization except the primary concerns.

As we talk about Knowledge Process Outsourcing (KPO), its growth was not many folds yet it grew. The reason of outsourcing had been the benefit of cost but constraint came from various angles like lack of growth in the said industry, difficulty in transferring & sharing knowledge based activities. The only part of the KPO industry which could develop consisted of IT offshoring which included developing, maintaining & repairing the software & hardware systems. In a way the growth of IT offshoring catalyzed the birth & growth of Legal Process Outsourcing (LPO).

It can well be understood that the offshoring of Legal & Paralegal services consists of:-

I Offshoring Paralegal Services including Legal Transcription, Filling of Forms etc.
II Offshoring Secretarial Services including maintaining relations with clients, writing letters to them, raising bills etc.
II Offshoring Projects of services like document review etc.
IV Offshoring provisional working of attorneys.
V Offshoring the monotonous part of core Legal working.

All the time the main cause of concern for the law firms & attorneys have been that the offshoring in a way reduces their own billing. The most frequent Question asked to me by attorneys & partners of the law firms from UK & US have been, “CAN I OFFSHORE WITHOUT EFFECTING MY BILLING?” My answer had been “YES.”

IMMIGRATION OR OFFSHORING

2010-05-27T04:01:00.000-07:00

Developed economies always become attractive and as such magnetize people from other economies. This results in people traveling by any mean to those countries where the economies are developed. United States have always been attracting people from developing countries since long. Number of people applied for immigration to US, similarly number of people were granted one or the other type of visas in last five years. US policies for visa had become tough after 11th September’2001 it was but natural.

How so ever tough the immigration policies had become yet the immigration continued people have always been finding one or the other ways to travel to developed countries like US & UK. This had always put lot of constraints to their economy, security, culture, religion & other aspects of those countries.

I understand the immigration was the first part of balancing the economies. The next step turned out to be off-shoring of services instead of inviting people to the country. The birth of off-shoring is being deep rooted. The debate between immigration versus off-shoring is yet to commence so it may not be ideal to find any opinion on the same but it will developed once there will be interaction & discussions.

Need for 2nd Level Legal Offshoring

2010-03-11T15:30:00.000-08:00

Everybody thought the growth of legal outsourcing would multiply but it didn’t grow as it was expected. In the first level of legal outsourcing, eyes were set on cost cutting.

Despite excellent projections it couldn’t come out of its infancy stage. The proximity of clients and vendors could not increase. Many LPO’s were born like bubbles and vanished identically. All the way it was a good signal to show there was a gap between two ends. The said gap could be bridged if some better means were discovered.

The first level of legal Outsourcing consisted of Captive centers and off shoring of the services to LPO’s.

The Captive Centers started closing down not because of the same were un-economical but primarily due to other problems connected with the working. The stress taken by a company in running the Captive Unit had started becoming a nuisance to them. The very purpose of setting up Captive Unit came under attack whereby its future was sluggish. Though a good number of captive centers have been efficiently working yet most of them could not prove to be economical. Factors like investment, employee attrition rate, changes in Government Policies and day to day running problems discouraged companies to open their Captive Unit.

The mushrooming of LPO’s had put the clients into a saga of disbelief. It had become very tough to settle down with third party vendors. It was inevitable that confidentiality would be bridged and exit policy was tough.

There was a need to find better ways for offshoring legal and paralegal services. The important key points of offshoring decisions include: - The reputation of the company, the non compromising attitude towards confidentiality, keeping control on the working and having cost savings. Law firms of UK / US were divided on off shoring and subsequently about the nature of services to be offshore. The mist had become so heavy whereby the answers could not be found for off shoring while keeping in mind the key points. There came the need of 2nd level outsourcing. The solution to these problems lies in attaining the benefits of Captive Unit at the price of Third Party vendors and this is required to be dealt with “aptly”.

Need for 2nd Level Legal Offshoring

2010-03-11T01:42:00.001-08:00

Draft n Craft launches AptCaptive™: Level 2.0 of Legal Process Outsourcing

2010-01-18T22:05:00.000-08:00

So much is talked about Legal Process Outsourcing (LPO) that we barely find any law-firm and corporation incognizant to the concept and its benefits. Despite this, there is reluctance towards outsourcing in general and offshore outsourcing in particular.

Traditionally, there are two popular modules of outsourcing the legal processes: first through Third Party Service Providers/Vendors (TPSP’s) and/or second by owning one’s Captive Unit in offshore locations. Though both are popular but one cannot rule out the risks and impediments associated with either.

 Perceptions on outsourcing legal work to vendors (TPSP’s)

Perceptions favoring:

1. No huge capital investments required.
2. Customized solutions.
3. Competitive pricing.
4. Flexibility to scale up and down business relationship.
5. Retains decision-making, therefore relationship with TPSP is clear (fee-based, quality-based).
6. As it is a contract based mutual agreement thereby there is more business commitment.
7. Ability to focus on core business issues.
8. No compromise in quality at cost effective rates.
9. Better process maturity, resource flexibility and economies of scale.
10. Flexibility in deploying new technology.
11. No requirement to hire additional personnel.
12. No legal or statutory compliance issues to set up a new unit.

Perceptions discouraging:
1. Risk of Confidentiality being at stake.
2. Risk of possible drop in quality standards.
3. Absence of processes to monitor metrics and possible timely intervention when issues are escalated.
4. Tight business margins.

 Perceptions on owning a Captive unitPerceptions favoring:

1. Maintenance of in-house confidentiality & quality.
2. Management and retention of control over risk profile, especially for critical business areas.
3. Development for global delivery models with centralized and standardized processes.
4. All investments made on people and infrastructure is completely retained.
5. Better control over processes, time lines & enhanced quality of operations.
6. Alignment of offshore initiatives with their culture & values.
7. Creation of robust technology infrastructure for greater efficiency and scalability of operations.

Perceptions discouraging:

1. Huge Capital Investments.
2. Recurring Costs.
3. Hassles of incorporating the captive unit offshore like India.
4. Exit impossible without incurring high costs.
5. Compulsion to keep absolute control over processes.
6. Legal Requirements to set-up captive unit, say in India:
i. Incorporation of the Company as a legal entity.
ii. Local registrations.
iii. Bank Accounts.
iv. Appointment of Company Secretaries & Auditors.
v RBI/Government Approvals.
vi. Ensuring legal and statutory compliances.
vii. Local taxation issues.
7. Human Resources requirements of captive center
i. Staffing .
ii. Training & Talent management.
iii. Hiring of Core Team.
iv. Employee retention.
8. Facilities & Infrastructure
i. Vendor Management & Negotiations.
ii. Hardware & Software Procurement Systems.
iii. Communications & Network Integrations.
iv. Acquisition and operationalizing of facilities.

With the aim to revolutionize the LPO paradigm, Draft n Craft has devised the “apt solution” destined to enrich legal outsourcing experience throughout the industry.

“The AptCaptive™ is an advanced Legal Off shoring model tailored and run as per client’s requirements by Draft n Craft, retaining all in-house benefits at reduced costs.”

For a long time, a desire was felt throughout the industry to transcend to new levels of Legal Process Outsourcing. Without doubt the AptCaptive™ is at present the lex epitome of the legal outsourcing industry. The module however is so ambitious that, in its initial stages Draft n Craft will be offering this to only a limited selected group of companies and law firms.

For any trade enquiries, contact info@draftncraft.com.

Legal Research Outsourcing: Our Means and Your Ends

2009-12-22T02:55:00.000-08:00

Among the series of Webinars being hosted by Draft n Craft, Rajni Minhas, Assistant Legal Head, held a Webinar on Legal Research Outsourcing: Our means and your ends.

The purpose of this webinar was to question the paradigm shift in the needs, means and results of Legal Research in wake of integrating world. After holistically looking at the intricacies of the service, the webinar aims to understand and analyse the regulatory and ethical aspects of the same.

Topics Covered in the web cast were:

o Legal Research outsourcing Needs
o Multi jurisdiction research
o Legal Research tools & deliverables
o Memo Writing
o Ethical and Regulatory aspects of Legal Research outsourcing.
o Issues of Confidentiality and Quality
o Process Flow
o Pricing the Legal Research

Webinar on Outsourcing of Legal Transcription

2009-12-16T00:31:00.000-08:00

This Webinar on outsourcing of Legal Transcription was conducted by Shweta Saini, Head- Marketing, Draft n Craft, on 20th Day of November 2009. The Webinar holistically looked at legal transcription as an important service and the web cast covered :
· Analysis of the ethical and regulatory aspects of Legal Transcription outsourcing.
· Drivers & Risks of legal transcription outsourcing.
· Errors and Omissions insurance coverage.
· Evaluating if there is actually any labor arbitrage possible given the associated risks and negative externalities?
· Evaluating the importance of Contract Excellence.
· Price considerations.
· Course of the work flow.
· Issues of Confidentiality and Quality
· Less Haste, More Speed
This recording of the webinar is a must view for attorneys, in-house Counsels, paralegals, LPO professionals, law students.

My Recent Seminar in London on Outsourcing : Is It a Threat to the Economy?

2009-07-07T04:14:00.000-07:00

I am delighted to write about my first Seminar. The event was organized in the heart of the business hub, London, UK on the 11 of June, 2009. The topic, as you all were aware was “Outsourcing: Is it a threat to economy?” .The topic had triggered quiet curiosity in our participating delegates.

The day we landed in London, we heard about the tube strike there, would be a lie if I’d say that the news did not dampen my spirits, but as the D-Day came, things just went on as scheduled and planned.

I am extremely thankful to both my speakers Mr. Dai Davis, Partner at Leeds based Brooke North LLP and Mr.Bharat Vagadia, Chief Executive Officer and Consultant at Op2i Ltd, also a Board Director for the UK National Outsourcing Association (NOA). The event was flagged, after that is, by the inaugural speech by my company’s Legal Head, with a very interactive speech by Dai. I just can’t stop myself from appreciating Dai for the instant connect he developed with the audience. I am sure he got such inspired and involved audiences for himself that actually set the pace for our event further. His speech elaborated on the pros and cons of the outsourcing industry in general and followed on to the legal outsourcing industry in particular. I am sure he had the good rate of converting the cons to the eventual pros in the minds of the audiences, that is. Next was a tea and a coffee break, which more than high tea meant great networking opportunity for all the delegates. Danish pastries were great though. Then the event proceeded with Mr. Bharat Vagadia’s speech. I was extremely delighted to have two such wonderful speakers on my panel, wherein one created such pace for the event and the other actually shared his research report with us. The booklet circulated by
Mr. Vagadia amongst the audience was actually the “Outsourcing Survey Report” 2008, conducted by his company in association with others. The report gave a great insight into the outsourcing industry and I am very sure that it will be well treasured by all receiving it.
The event proceeded with my presentation, though a concise one but I tried to elicit and counter the myths regarding the outsourcing as a concept and the industry as a whole.

The day ended with more networking. This was such a significant, inspiring and positive endeavor that it has given me that zeal to plan yet another such event in the near future.

OUTSOURCING - A CAUSE FOR LAY OFFS ?

2009-03-19T04:45:00.000-07:00

I remember a woodcutter cutting the branch on which he was sitting. It was really the most foolish act one could think of. Nobody shuns one’s source of existence. In case I am working on a project which is very dear to me then I shall find it hard to share it with anyone else. No doubt, the human psychology always guides people to restrain them from doing any act which is not conducive to their interests.

An old man has beautifully said the hand on the latch of main door controls the outward and inward flow of technology services, jobs, opportunities etc. the decisions which are warranted due to compulsions are not good howsoever economical they may be. The growth of Legal Process Outsourcing industry had put a big question mark on the quantum of outsourcing by solicitor firms. Critic to the LPO raised the issue backed the law firms involved in outsourcing will end up in outsourcing their lawyers out of the firm. They started projecting that it will create a big unemployment in highly skilled and respectable profession of lawyers. On the other hand, outsourcing professionals viewed it differently and claimed it merely as a part of globalisation and win win situation for the providers and outsourcing people. According to them, Legal Process Outsourcing has become necessary and natural due to the different variables of two places and countries.

The outsourcing can be commoditized and compare with different outlooks. An economist might compare it with the usual role of demand and supply. In thermodynamics we describe the flow of energy from one place to another depending upon the variable temperature. The Legal Process Outsourcing had begun with the outsourcing of transcription work similar work had commenced with medical transcription. Slowly medical transcription had grown beyond outsourcing of audio files. The Legal Process Outsourcing has also starting shattering the thin line of outsourcing legal transcription in the beginning. The service industry of developed countries like UK, US found a big support in the growth of Legal Process Outsourcing.

I personally believe lay offs from the law firms were primarily due to their inability to match up the expenses and receipts. They have been charging good amount from the clients and in turn paying solicitors a good amount. As people chose to get the same services at lower rates, the receipt of the solicitor firms fell down and in turn lay off started. Nobody thought of reducing the salaries instead of preferring lay offs. One can easily view; the solicitors already into outsourcing were more capable to match up the receipts and expenditures. Apparently, lay offs are not the result of outsourcing but the net results of fall in profits. A growing organisation cannot lay off people. The misconception spread amongst people needs to be set right. In case of solicitor firms outsourcing works in no way curb them from taking more work. Statistics are clear if a solicitor firm charges US$300 per hour from its clients for a contract review and accordingly pays US$150 to its in-house solicitor. There is a good margin but the same diminishes if the client is able to get the work done from another solicitor firm in half of the rates. But the truth lies in the fact that in case the solicitor firm outsources the work of contract review and the price of US$50 and the in-house solicitor simply vets the work received from the service provider. The client would be happy to pay the US$150 to the firm. In a way firm will also gain by cutting down the cost and marginally passing the benefit to the client.

Impact of Recession on LPO business

2009-01-05T00:02:00.000-08:00

The human psychology always guides one to allure towards bigger things before being attracted to smaller ones. Everybody tries to be instantaneous in unfurling the answers to the questions confronted. If a person is placed in a position to save different currency notes from fire, he would naturally try to save bigger currency notes before hand.

The recession has acted like a compelling force to make people save in these prime times. People have tried hard to curtail their expenses. The status of solicitors in UK and USA have always remained unblemished and at a dignified position. Their status has always been alluring and attractive because of the confidentiality and quality of services rendered by them. Many business houses started outsourcing their work but the area of outsourcing in solicitors firms remained aloof. The reason of it being so was simple. One may outsource the physical working but none may outsource the ideas, thoughts, intellect and other tactics involved in the profession of the solicitors.

The business of LPO began with the outsourcing of back office support work which primarily consisted of secretarial work. It was further noticed entering into the second category of outsourcing i.e. in respect of paralegal work. It involved working of lawyers to provide good legal research, document review, document drafting etc. It required lawyers who were trained and conversant with the working on the tools. They have been providing a junior lawyer support to the solicitors in UK and USA.

Clients of solicitors based in UK and USA in order to reduce their expenses sought their services being outsourced to some service providers. In turn, the solicitor firms started outsourcing their work to providers in countries like India. This pace of outsourcing got a major push due to recession. The evil of recession has compelled solicitor firms to cut down their cost so as to provide same services at more competitive prices. Significantly, the focus of outsourcing is now tilting towards the legal services in place of secretarial and paralegal services. Legal Process Outsourcing has attained another dimension with the increase in outsourcing of legal work. The reasons for the beginning of outsourcing may be different but the reason of outsourcing the legal services like contract drafting, document review, deposition summary are the outshoot of recession. Recession has proved to be a reason for outsourcing for bigger services from the office of solicitors. There is no doubt that the LPOs have been benefited by the extraordinary growth of software and tools. The availability of software and competent personnel in countries like India has attracted the outsourcing to greater extent. It can be easily visualized that most of the big solicitor firms will have their extended branch offices in India.

Recession and Legal Process Outsourcing

2008-12-10T22:37:00.000-08:00

The meltdown of the economy world wide sent shocking signals to the head of states. The process of looking out for the causes of recession and measures to hold the recession began. The economists swung into action to dig the policies so as to find reasons for the recession. There have been allegations and counter allegations in ascertaining the reasons of recession. Similarly, the intellectuals started suggesting one after the other remedial measures.

The prominent result of the recession was crunch in the availability of funds with different organization and groups. This in turn, resulted into cutting of costs. Many giant companies also felt the heat. The social set up having abundance of job opportunities found themselves in dearth of the same. The government found itself trapped into a vicious circle. The sustainment of social system was the major issue to be formally dealt by the government. The capitalist government started becoming socialist. It started looking out for all those avenues whereby it could instill confidence amongst people and increase their buying power. Certain organizations required life support. The private organizations looked towards the state so as to help them survive these crises. The concept of outsourcing had born out of the formal business i.e. to increase the profit. Every organization looking for the optimization of the profit tries to reduce the cost and increase the receipts. The financial meltdown across the world gave a clear cut signal to the solicitor firms in USA and UK to cut down their costs so as to maintain their profitability while stressed to reduce the receipts.

Outsourcing was identified with BPOs but for last few years knowledge process outsourcing has found its place. The prominent amongst them being legal process outsourcing. The financial meltdown in economy in developed nations has added a growing chip in the economy of developing nations. It will not be an irony if it is taken as a balancing exercise. More solicitor firms of US and UK have been attracted to outsource their legal and paralegal works to their counterparts in developing countries like India, Philippines. The concept of legal process outsourcing has got a boom in its stage of infancy. The amplitude of growth in LPO industry well explains this. Apart from the financial angle the readily available legal eagle boosted the growth of LPO. Recession is inversely proportional to the growth of legal process outsourcing.

In view of decrease in spending power of people, the solicitors will look forward to provide same services at cheaper prices. This will in turn lead to passing off those services to LPOs. The legal process outsourcing is bound to grow by leaps and bounds. The magnetized attraction by LPOs has started attracting outsourcing of legal paralegal and back office support services. It really is a wonder that the industry is growing out of the meltdown of the financial economy of the world.

OUTSOURCING IS NO MORE A NEW PHENOMENON

2008-09-24T23:16:00.000-07:00

The simple principle of thermodynamic explains how heat travels from a hotter body to a cooler body. The similar concept has been explained by gravitational theory as to how an object gets attracted from lower gravitational pull area to a higher gravitational pull area. All there principles are identical and similar to the principle of outsourcing. Outsourcing is also a result of the imbalance in the economies of countries i.e. the developed countries and developing countries. This imbalance further increases due to the difference in the currencies. The availability of qualified, skilled personnel in developing countries has always attracted jobs and work from the developed countries. This started with the BPO’s, which is no longer unknown to people. It is a well acquainted word with youngsters in developing countries. The BPOs worked with the cost saving factors. Most of the organizations, big business houses in the developed countries, in order to cut their cost have no other way except to outsource their work, which can or can be easily done by shifting their work to the developing countries. Medical transcription was the next to follow. The hospitals and doctors while finding no time to jot down the details of their patients and to maintain their records, hence, they ultimately needed to outsource the same. Soon there was a big growth in outsourcing activities in form of Knowledge Process Outsourcing. The growth of KPO also grew like anything in developing countries. No doubt this was the reason which guarded many big organizations from recession. As the organization felt the heat of recession their consultant were bound to feel the same. The consultants had no option but to cut down their prices. This was the reason which resulted into the birth of Legal Process Outsourcing. Of course outsourcing is not an innovation, it’s been only a modification of the old concept of asking people to come to developed countries. Today intelligent people wish to settle down in their country. No doubt the development of information technology played an excellent role whereby the work could be done online. The work could be outsourced and received back from developing countries in no time. The legal process outsourcing further grew with solicitors in developed countries finding cheaper and good options in the developing countries.

GROWTH OF LPO

2008-09-01T03:19:00.000-07:00

The Legal Process Outsourcing has brought geometrical changes to advocacy. It is the globalization which has brought LPO into focus. Somebody had rightly defined law as common sense. This hypothetical definition becomes clear when we look into Legal Process Outsourcing where lawyers of one country start working for other country. The barriers of different laws are shattered by knowledge, which no more remains confined to one country. The big solicitors firms like “Clifford Chance”, “Linklaters”, “Allen & Overy” are no more being confined to one country, they have opened their offices in Europe as well as in Asia.

Legal Process Outsourcing has brought excellent opportunities to the individual lawyers and law firms of countries like India. Individual lawyers can increase their earning by working as Freelancers or by joining LPO’s. Similarly law firms catering to the local needs of people have suddenly got excellent exposure by getting outsourced work from solicitor firms of USA & UK. This has brought drastic change to the legal profession in countries like India. The solicitor’s firm of USA & UK has also been stressed out under the work. At the same time the cost cutting also playa vital role in outsourcing legal work. It will not be out of place to mention that the day is not far when the economies of different countries will interact so fast to bring equalization of the currency differences and in turn the quality of services. The days are not far when the lawyers of one country will argue and contest cases in other country even without traveling to the said country. The advancement in information technology has catered to the growth of LPO industry. The benefit of cost saving on both ends and without loosing the quality has been the main allurement for the growth of LPO’s.

JOBS IN AN LPO - 2

2008-08-11T05:52:00.000-07:00

It is true that every lawyer wants to be a part of the growing sector i.e. legal process outsourcing. We must remember that we don’t get all that we desire till we work hard to achieve the same. Those who are looking for a temporary job in an LPO must restrain from joining an LPO. Moreover, working in an LPO cannot be a part time job. This job in itself is a career. A lawyer has to be a lawyer first and then be an employee in the LPO. The foremost requirement of a person to work in an LPO is to be a law graduate and enrolled as a lawyer. Though there are many more requirements in an LPO relating to paralegal clerks, Chartered Accountants, IT professionals etc.

Some misconceptions have developed in the legal fraternity as to the working of LPO’s. It has been off and on said that the LPO’s are in fact, not the working place of "real lawyers". The notion has been misconceived claiming that in an LPO only clerical works are being done. I will try to explain this with the prevalent concept in UK. The lawyers in UK are broadly seen as solicitors or barristers. The lawyers who prepare the briefs and do all the office work of any nature involving legal profession are called solicitors. The lawyers representing the clients in the courts are recognized as barristers. The work of lawyers in LPO’s can be to an extent compared with the role of solicitors.

The youngsters joining LPO’s should never feel discouraged while joining an LPO; rather they must feel encouraged while working in an LPO.

JOBS IN AN LPO - 1

2008-07-28T06:26:00.000-07:00

Today, every good lawyer is yearning to get a job in an LPO. It is coming up like a dream come true. Every job is like a coin, having two faces i.e. an employer and an employee. Both of them view it with different conceptions and notions. An employer in an LPO looks for people possessing the qualities like dedication, reliability, and qualification. LPO service providers look out for more fresh graduates and they train them according to their requirements. The requirements of an LPO service provider can be enumerated as under:

(a) Excellent command over the English language with correct pronunciation.
(b) Confident in performing their tasks.
(c) Attentive and dedicated to the duties.
(d) Well aware and conversant with the usage and application of software’s.
(e) Having an urge to grow in the LPO sector
(f) Capable to adapt according to the requirements of the client.
(g) Having strong analytical skills and ability to carry on different jobs in a time bound manner.
(h) Prepared to assimilate in group working.
Of course these are only some of the qualities looked by the LPO service providers, in lawyers willing to join them. The most important requirement in a lawyer is the capability to provide high qualitative work in a confidential manner with commitments to the employer.

The general problem faced by a booming sector is the shift of employee’s loyalties. There are lucrative offers to the talented lawyers which always attempt to attract them from the present employers. Many a times, employees work in an LPO just to gain experience so that they can fly to the next employer. Long associations of employer with employees become minimal resulting in to a loss to the LPO sector. It will not be out of place to mention a booming sector becomes fragile when it is based upon talented and qualified professionals like lawyers.

The growth of information technology has given birth to the legal process outsourcing industry, so this keeps changing the fate of an LPO. Every LPO service provider keeps on looking for IT professional which can provide excellent solutions to problems. Lawyers having professional experience in information technology are most preferred part of the LPO service providers. The professionals like Accountants, Company Secretaries and Management Graduates are also joining the main stream of LPO growth.

ESSENTIAL QUALITIES OF A LAWYER TO BE A PART OF LPO

2008-07-20T08:09:00.001-07:00

Lawyers represented that part of the society which was considered intelligent and aware of legislations and capable to fight their cases in court of law. They were expected to be good craftsmen in the court proceedings. However, the qualities of lawyer varied from one part of the society to the other part. The growth of business necessitated the creation of another category of lawyers; such lawyers were supposed to be conversant with laws and had to do all the necessary acts of a lawyer except appearing in the courts. This brought into a different category of lawyers called “Arguing Lawyers.”

A good number of lawyers started looking at their careers in a different arena like Legal Process Outsourcing. The Legal Process Outsourcing industry requires lawyers to have different qualities. A person has to be a law graduate having excellent command over the English language and conversant with the usage and application of legal software’s.

The solicitors outsourcing their work make it mandatory for the service providers in India to employ lawyers for doing the legal work. A person has to be a law graduate in order to take up the legal work being outsourced by law firms and such lawyers need to be trained to work as per the need of the different outsourced assignments. A lawyer working in an LPO deals with a particular category viz. real estate, document matching, immigration, research, preparation of legal notes. Each of these categories requires different training so as to produce qualitative work. The command of English language is not only limited to brilliance in written communication but also excellence in verbal communication. This also requires the ability of recognition and distinction of accents of the English language spoken in the countries from where business is outsourced.

Emergence of Legal Process Outsourcing

2008-07-15T02:19:00.001-07:00

The expansion and diversification of different economies brought in various outcomes. The world started squeezing with the growth of information and technology. Undoubtedly the distances remained the same but interaction became very easy. The birth of BPO gave an explicit direction to the professionals of different disciples. Transmission of legal work also became accepted, primarily due to being cost effective. Soon, the other advantages also became prominent and attracted more solicitors, law firms towards it. Amazed with the results, outsourcing of legal work grew with leaps and bounds. Legal process outsourcing has now become one amongst the few industries with huge potential of growth in geometrical manners.