Saturday, October 6, 2012

LPO: Serving the Clients Needs

The practice of law is changing at an exponential pace and clients no longer accept automatic increases in billing rates and escalating costs without questioning. To retain existing clients and gain new ones, firms need to offer unique cost saving alternatives. One such alternative is to have best in quality, more routine legal work performed by fully licensed Indian lawyers charging few dollars per hour, in contrast to the hundreds of dollars typically charged by law firms for their associates and paralegals. Because the Indian lawyers are working in a time zone almost 12 hours away, USA’s “down time” is India’s “up time” and the work essentially continues around the clock. As a result, clients often get real results the next working day. The most commonly offered services have been document review, legal research and writing, legal transcription, drafting of pleadings and briefs and patent services.

Legal outsourcing allows both a law firm and a corporate in- house legal department to have their respective staffs focus on the core value work for which intimate knowledge of the client, its business, and the nuances of the legal specialty are required. Outsourcing not only better serves the needs of the client, but it also makes the practice of law more interesting. The legal process outsourcing in India has been growing at a faster pace and with higher growth rate and has been in a great progression during these many years. According to one of the latest surveys, at present, there are more than 15,000 professionals employed in various LPOs across India.

The growth rate of the LPO industry in India is quite faster in comparison to the other countries. Now, everyone at the management level is looking to invest significantly in the systems, security and process to ensure the most important aspect of running this business which is - Data Security and Confidentiality. Providing business confidentiality is the key consideration of any outsourcing firm’s security measures to build a strong and trustworthy relationship with the clients. The LPOs which had started with 4-10 professionals a year back have now grown to a large strength of 400. LPO industry is also passing through the same phase as like the BPOs which had multiplied significantly in  the recent past. The future of LPO can be visualized with the glance on the following facts:
  • Jobs in the field are likely to increase to 79,000 by 2015. (Source Forrester incorporation).
  • “LPO service providers in India likely to generate revenue of US dollar 960 million 2015-2016 (Source Evalueserve).”
  • “A USA based technology and Market Research Company indicates the current value of legal outsourcing is $80m (£40m) [about 3% of the estimated market] (Source Forrester incorporation).”
  • “A US based technology and Market Research Company indicates the current value of legal outsourcing is $60 m more than (£30 m) in India alone (Source Forrester incorporation).”
In light of Draft n Craft’s history of managing legal data for law firms and corporations, we are very sensitive to the issues of data security and client confidentiality, regardless of the actual content of that data. Draft n Craft treats client data with careful regard for the client’s confidentiality needs and concerns. The company has implemented comprehensive security measures to ensure that client data is not accessed by unauthorized personnel, and that data which is accessed is only utilized to the extent permitted by the scope of our undertaking with the client. Contact Us

Monday, October 1, 2012

Do you really know what’s hurting your practice

If you’re among the 100’s of law practices who want to outsource in order to control their legal expenses but are not able to figure-out what to outsource, here’s a tip that might be of help to you.

This is exactly where law firms need to work upon if they want to use outsourcing to the best of their advantage. Some tips that can help you identify what can be outsourced are:         

  •  Differentiate between core and non-core activities.    
  • Try and find out the processes which are less productive, monotonous in nature.
  • Evaluate the opportunity cost of your time spent on each process.
  • Evaluate the number of man hours spent on each process.
  • Set the objectives that you need to achieve from outsourcing.
  • Consult with vendor for any suggestions from his side.
  • Select the process which you need to outsource.
I’m sure you’ll agree that any firm considering outsourcing is actually willing to accept and implement change in its procedures, service delivery or any other functional area to be able to survive in this competitive environment. 

The process of change starts from identifying what is the function that actually needs to be changed followed by the rest. No matter how well the objective or the end result of the change is being defined but unless you know what is it that you need to work upon, pitfalls are inevitable.

At last, I just want to say it’s high time that the firms start considering re-structuring or innovative ways to steer themselves out of the hardship that they are into at present.

Friday, September 21, 2012

The Steeple Chase Race for Law Firms

We have been talking about the ABS and its effects on to the legal industry at large for some time now.  However, the actual race full of obstacles which the law firms today need to run at is less talked about.  What to do, how to do and when to do is the top thought of the day.

The most affected from this are the private client practice law firms.  This means that law firms dealing with wills & estates, conveyancing, immigration, Family laws etc get to feel the brunt of this maximum.
We need to understand the ABS has three sides – the good, bad and the ugly. 

The Good – The Law Society of England & Wales has always been in favor of promoting open market, choice and competition in the legal market and the alternative business structure just makes that more stronger as the ABS comes as one of the most suited models for the future legal services market.  Let’s also acknowledge the fact that the budding lawyers will have more choices in terms of their careers.

The Bad – the ownership of legal services, which was so far restricted to lawyers, has now changed and now it’s open to one and all. 

The Ugly – the law firms which were anyways surviving the ever existing competition successfully are managing their ways out with this radical change and will continue to do so.  It is the smaller and mid size firms who are feeling the impact of this change.  While one cannot replace a solicitor’s advice to that off a non-solicitor, the commoditised legal services like conveyancing, wills & estates etc can be easily and are being taken over by the new Tesco’s and ASDAs in town.

The downside of ABSs creating new opportunities in to the market in terms of jobs is that non lawyers will also enjoy the same or similar benefits as a lawyer in some cases.

The Management of a law firms now needs to be on their toes to do some effective business planning. Solicitors need to wear many hats at the same time in order to beat this change.  In no way can we say that the traditional ways of practice are bad but we surely need to make modifications in the ways of practice looking in to the changing trends. It is very truly said, that "If you are not riding the waves of change – you’ll find yourself beneath them."

Friday, September 14, 2012

Legal Transcription – undiscovered challenges

A service like legal transcription (legal typing) attracts the skills attached within.  I wonder sometimes on how technology has helped us with quick solutions to remain competitive in this economic era. Gone are the days when secretaries used to take down dictations in shorthand and then type them out.  It has now become easier to just talk in to your smartphones or Dictaphones and dictate your notes, letters, and memo etc. and have that typed out by a secretary. But what happens in the case when you are taking a walk after your dinner; outside your house and you remember an urgent letter to be sent out first thing in the morning, what do you do in such a case? There is no option of calling the secretary, and the last resort is to get it typed by you.  Another, easiest answer here would be that you dictate the letter over your phone and send it to a vendor who is 4.5 hours to 11 hours ahead your time zone and get it typed at ease.  At least you can have a peaceful sleep at night and next morning before you reach your office, the letter would already be waiting for you in your mailbox.
Not only this, we must not deny the benefits attached to this service. Time taken to type number of pages can be best utilized in other core areas. With the advancement of technology, recorded dictation can be securely uploaded to the vendor’s website and the typed version can easily be received in your mailbox. The other option available is to upload the dictations on a platform which is a direct connection between the client and vendor such as working on FTP or client server. Vendors can give 4 to 24 hr TAT(turnaround time) which means at some urgent instances, even if you send any assignment by the end of your day, you can still receive it even before the beginning of next day.
There are still some undiscovered challenges lawyers feel whenever they think of getting their work done from someone who is out of sight. But I sincerely need to be convinced on the reasons given by them. I could summarize them as below:
  • Your company is unable to provide reference (Even though it is a valid question but a genuine reason of not showing the name of the client is signing of NDA with the existing client. The question of quality can be judged once a trial is sent to vendors).

  •  Next possible apprehension can be that, you are a small company and it is tough to build trust in you. (No one is big in the beginning. You have to take that first step in order to climb the ladder of success and be amongst the top. But without getting a chance to show your skills, you cannot move even a single step ahead. The initial trust is must). 

  • One of the prominent question which is a very vital concern for all is how their data will be secured.( Initial trust and maintaining supreme confidentiality are two of the chief pillars on which all the vendors endeavor to build on their clientele. Signing of the customer confidentiality agreement is another example of ensuring that vendor is making itself liable in case of any leakage of client’s information).

Are all above factors not enough to reach up to a level where one would be ready to try these untested waters and get ready to plunge in the ocean of New World? I strongly believe that anything which is a helping hand on the path of success must be taken into consideration.

Draft n Craft

Draft n Craft has developed a dedicated department for this herculean task and to meet the deadlines set by clients. Our transcription wing consists of personnel coming from the width and length of the nation. This is the only part of the office which works around the clock 365 days a year. Draft n Craft provides legal transcription services to law firms, solicitors and other legal organizations worldwide. Our experienced legal transcriptionists and quality analysts provide accurate and high quality support to ensure you can concentrate on core legal issues of your firm.

Thursday, September 13, 2012

Does a lawyer need to be a manager also?

As soon as I hear the word ‘Lawyer’ an image of a gentleman in black coat with his briefcase or files in hand comes to my mind. In earlier days, when there was no trend of law firms, lawyers used to practice on their own. They were the experts in some areas of law and used to advise their clients on legal issues, represent them in courts and update themselves about the changes in the law like a doctor updates himself about the new medicines and medical researches. The United States established the model of law firms in the sense of a business entity consisting of more than one lawyer. The first law firm with two or more lawyers had come into view just before the American Civil War and this practice had given birth to a manager inside a lawyer.

Lawyer always have a vital role to play in every management be it a law firm or corporation or any other organization. Leading fortune 500 companies have lawyers in their management teams who give their inputs in laying down the strategies. They advise company’s board of directors on their responsibilities in an effort to keep the best interests of the company and shareholders at the forefront. On the other hand, when it comes to law firms, managing partners play an important role in the management. They are leading the business of law firms where hundreds of people are working. They set the example for other leaders at different levels within the firm and always keep an eye on the functioning of all the departments.

Management is required in every business and law firms being business entities are not the exceptions. Unlike lawyer, a manager’s role in a law firm is more defined and focused. When a lawyer is in the management team he does multi tasking and performs roles of a lawyer as well as of a manager whereas an office manager does not have to do the work which a lawyer is supposed to do. Irrespective of the firm size, managers have to deal with three major categories of administration i) personnel; ii) financial; and facilities. Though delegation of authority differs with the size of the firm. Usually lawyers are skeptical of non lawyers trying to tell them how to do their work and non lawyer managers often do not get that respect what a lawyer manager may receive from his colleague in the firm. This also raises a need of lawyers to become managers for the better coordination among the employees.

About Draft n Craft

Established in 2008, Draft n Craft is a cut to the chase Legal Process Outsourcing Company with strong and dedicated work force of professionals. Having established a brilliant track record, Draft n Craft has been partners of growth to many of the law firms and corporations in the UK and US. Draft n Craft’s supreme focus has always been on helping lawyers deliver the best value to their clients by working on process and technology optimization, and by devising ways to rationalize client’s operational spending. 

Thursday, September 6, 2012

Curious Case of Lawyering…

It’s a common nature of human which allows them to look for possibilities and opportunities to succeed in life. Every day people come up with new ideas and new approaches to implement in their day-to-day working and aim to accomplish their dreams. Lawyers too are not untouched with this very thought even though they may be doing quite good in their profession. Sitting back and giving a quick thought on what really made them choose the legal profession and how they want or wanted to see themselves after five or ten years, I think is a good way to start. Now a day, the legal industry is coming up with new practice areas and many other managerial levels and consulting opportunities. We can see the cases where solo practitioners are wearing the shoes of entrepreneurs and establishing their own boutique law firms and giving tough times to the established law firms. It is vital for lawyers to know ‘What’,Why’, ‘How’, they want to achieve the best, with all other crucial issues they face in their day-to-day life.

A lawyer with a briefcase can steal more than a thousand men with guns. – Mario Puzo

Why should they look for options to improve their working style?

What is in store for them if they do?

I am sure most of my lawyer friends who are reading this blog will agree that
‘WHY’ indeed needs to be addressed before any other questions. As lawyers today want to explore about their value added assets with the skills of good lawyering and have vast knowledge and experience. When every now and than a new regulation and updated technology is coming into existence. Lawyers too are eager to update themselves and walk effortlessly with the new age of lawyering. Now, with a new thinking and approach lawyers are changing their working style accordingly and using the modern age tools to perform their best. Things have changed from desktop to palmtop, basic phone to smart phones, human efforts to the use of internet and different software, local media to social media, physical office to virtual office and many more. But questions which arise here are: 

Lawyers are now looking for every possible option and using every bit of information and support to do best for better Client Satisfaction and gain their client’s trust and maintain a healthy working relation with them. Every possible change and improvement a lawyer is implementing is towards bringing a smile to the faces of his/her clients and keeping their trust alive, protect the non guilty, and uphold the country and state law.

This look good, now the next step ‘HOW’. Let me tell you a small incident:

I was astonished to see a group of kids all dressed and equipped in sport gears all set to enter in a ground and kick the football as hard as they could. I was amazed, not because it was something unusual but it was rare to see a group of children, (ten to twelve years) cheering and walking on the lane with enthusiasm. Each one was talking about performing their best and to beat their opponent by large margins. I could not resist myself and went to give them my best wishes. One of the players excitedly informed me that they are going to play against junior high school boys and they are confident that they will win this game. As they have monitored every action of their opponent closely and have done hard work to plan a right strategy to face any difficult situation. With their optimistic approach, well planned strategies and key points, I was convinced that they will win the match. I wondered how easy and important is to learn from our day to day life and how much one can learn from these small kids. My mind got blocked between two words ‘organized vs unorganized’, optimist vs pessimist, ‘performing vs result’, ‘creeping vs to face’. In today’s competitive work culture whenever we think of performance we always seek to get the best results. But sometimes forget to plan or actually work on the task flow and end up losing our hope and vision to accomplish an easy looking task. So, to bring out our best, one should proceed with the right mind set, deep and regular research and planned analytical approach. This will help to plan ‘How’ effectively.

Whether a lawyer is representing a case/hearing or providing consultancy and/or doing a marketing activity to promote his/her practice area or firm, he wants to create opportunities to serve the society and live a better life. The days are gone when lawyering was only about representing the clients, providing consultation and winning cases for them and when lawyer were working as per the word of mouth strategy to reach their prospective clients. Today with the emergence of social media tools: LinkedIn, Twitter, Face Book, Blogs/Articles, attending Events, Webinars and Seminars as a speaker etc lawyers are branding themselves and attracting clients through these platform. With the emergence of professional organisation like ABA, NYSBA, SRA, Law Society, IBA the approach and thinking of legal fraternity has changed with the continuous practical training and rigorous improvement policies. Now, everyday lawyers are coming up with a strong and more planned strategies with a clear thought which helps them to improve their working style and thus upholds betterment of our society and indirectly helps in keeping the trust of people in the state and country law.

Draft n Craft specializes in outsourcing of legal and paralegal services. We have provided more than a handful of advanced solutions to various Solo Attorneys, General Counsels, Law Firms (Small to Mid sized)  in the U.K. and the U.S.A.; we take immense pleasure in serving all business needs, from the very basic legal undertakings to the most complex and farthest orientations. Contact Us

Friday, August 24, 2012

Task based billing: A way forward

Are you a law firm looking for ways to drive out in-efficiency from your firm in order to be more competitive and profitable?

Do you as a firm find it difficult to measure the productivity of your firm?

Are you losing out on your fortune setting up the compliances and then ensuring that they have been adhered to by your employees?

If the answer to the above questions is yes then probably the time has come to look for the innovative ways in order to be the preferred choice of your clients in today’s competitive world. Though, innovation has no end and there can be umpteen numbers of things that a law firm can seriously consider to achieve the desired results. Today as always I would like to talk about outsourcing in this article.

Outsourcing in today’s time is synonymous with the curbing of local jobs in order to increase the profits of an organization.  However, the only reason why it has been so successful is because of the model that it is based on rather than just the lucrative profits that come along with it. The model that I want to highlight over here is the concept of task based billing which means that now you pay once you get the desired output from your vendor.

It is no secret that the legal industry is going through drastic changes all across the world. This is bringing in tougher times for legal professionals especially in the US and the UK. The fact that the number of sole practitioner law firms have suffered the steepest fall since the financial crisis, as the lack of bank lending continues, tells the entire story. As a result, almost every law firm today is looking for ways to increase their efficiency more than ever. Usually the increase in efficiency means the increase in the productivity with no compromise on the quality of the work. This can be done by identifying the areas in which there’s scope of improvement and removing the wastage of time at every level.
Since, it’s the people who are doing work and are the moving force for any organisation, it becomes imperative that a firm ensures that it’s getting the optimum output from its resources and this is where task-based billing can just be a ‘rabbit out of hat” kind of a thing for the struggling law practitioners.

The best part over here is you’re paying for the final work that is being done and not for the time consumed for doing that work. Even if you hire a fixed resource from your vendor, usually the efficiency of that person is decided in the contract itself which again gives you an assurance for the amount of work that will be done for you no matter what. Also requirement for the supervision is at its minimum as there’s a sense of ownership among people for whatever has been assigned to them. And last but not the least, it leads to the promotion of entrepreneurship among people who are associated with the organisation and therefore can make vital contribution to the growth of the firm.

In the end, I would say that not only law firms but companies should look at this aspect very carefully as it is the way forward in the present scenario.

Monday, August 13, 2012

If you were not an attorney...

Attorney, lawyer, solicitor, advocate, barrister or counsel - different names but same profession and similar personality traits as well. A person whose profession is to give legal advice and assistance to clients and represent them in court or in other legal matters. In different countries they are called by various names.  Clients demonstrate full trust in them and reveal all of their ins and outs to make their case stronger. An attorney's tasks as a spokesperson of clients, a representative of the legal system, and a public citizen are usually melodious. On the other hand conflicting responsibilities are also often encountered when there is a clash between lawyer's responsibility to a client and the lawyer's own sense of personal honour, including responsibility to society and the legal profession.

"If there were no bad people there would be no good lawyers" [Charles Dickens The Old Curiosity Shop]

"I'm trusting in the Lord and a good lawyer" [Oliver North]

"I don't want a lawyer to tell me what I cannot do; I hire him to tell me how to do what I want to do" [J. Pierpoint Morgan]

"A lawyer with his briefcase can steal more than a hundred men with guns" [Mario Puzo The Godfather]

Attorneys possess very unique characteristics and it’s really hard to relate them to an alternative profession.  They are very task oriented and speak their mind and are often seen as the most argumentative personalities on the planet. Very high scorers on knowledge, they value education and take pleasure in academic activities. Attorneys are resistant to authority and sceptical of others. Wanting perfection in whatever they do, they normally become overly critical and tensed (excited) even on the misplacements of commas in a document. When it comes to lifestyle they prefer environments that are stylish, entertaining, and flexible.

It is very tough to think of a society where there are no attorneys because Law is the system of rules of conduct recognized by the government of a society to correct wrongs, uphold the solidity of political and social authority, and deliver justice.  Attorneys are the ambassadors of the legal system of any country and are experts in the way their country’s rules and government operate. If there were no attorneys, I think, there would not be any law because they are the actual caretaker of a country’s law and order. A common man does not know much about the laws and in the absence of proper guidance laws might be violated. In other words every citizen need a representative not only to get him justice but in every phase of life.

After discussing this with many attorneys and even those who are not into profession I reached a conclusion that most of them could not think themselves beyond this line of work.  I know most of the readers of this post would be attorneys and would really like to see their opinion if they ever thought of this. I am sure even those who complain about the profession never wish to think beyond law as the line of work.

About Draft n Craft

Established in 2008, Draft n Craft is a cut to the chase Legal Process Outsourcing Company with strong and dedicated work force of professionals. Having established a brilliant track record, Draft n Craft has been partners of growth to many of the law firms and corporations in the UK and US. Draft n Craft’s supreme focus has always been on helping lawyers deliver the best value to their clients by working on process and technology optimization, and by devising ways to rationalize client’s operational spending. 

Thursday, August 9, 2012

Draft n Craft: The Journey So Far..

Over four years in to its existence, Draft n Craft has made its special place in this ever growing legal outsourcing industry.  Starting out in the heart of the city of Delhi with a few people, Draft n Craft has grown 10 folds since 2008.

Draft n Craft team has always tried to share its knowledge and thoughts with the whole industry.  We made our first attempt at this by hosting a seminar in London in June 2009, which was attended by some of the prestigious law firms in England & Wales.  Since then, there has been no looking back.  We have been and continue host  numerous webcasts on different areas of interest ranging from service specific subjects like legal research, document review, contract outsourcing solutions and legal transcription to industry specific sessions.

Draft n Craft has continued to add value in to the legal outsourcing industry by representing itself at various domestic and international events.

Continuously trying to do something new and innovative, Draft n Craft, ensures a customized delivery model for each of its clients to suit their requirements.  Infact in 2010, we came out with a new and unique delivery model called AptCaptive®.  A change welcomed by many who were considering outsourcing their legal and paralegal services but had their apprehensions towards it.

With advanced technology and superior team to produce quality results, the clients have been stress free in terms of the work being sent to them.  Recently, our client, an attorney from Georgia, US said, I have to tell you that the quality of the work is excellent and is coming back practically word perfect which makes my job a whole lot easier.  Keep up the great work.!!

Draft n Craft has always taken pride in each and every work that is carried out in the company.  It has encouraged each department and has always valued the hard work and efforts put in by the teams. 

About Draft n Craft

Established in 2008, Draft n Craft is a cut to the chase Legal Process Outsourcing Company with strong and dedicated work force of professionals. Having established a brilliant track record, Draft n Craft has been partners of growth to many of the law firms and corporations in the UK and US. Draft n Craft’s supreme focus has always been on helping lawyers deliver the best value to their clients by working on process and technology optimization, and by devising ways to rationalize client’s operational spending.

Monday, August 6, 2012


By the time I will post this blog I am sure the legal market will get few more post on this topic. However, being associated with a Legal Process Outsourcing (LPO) company I could not stop myself to look for the prominent aspects and benefits of this industry. Outsourcing/Offshoring legal work was not a burning topic few years back but with the emergence of quality outsourcing companies, law firms/attorneys in US and UK are approving this concept and using the experience of global talents to enrich and add value to their core jobs. Countries like: India, Philippines, Ireland, South Africa, Mauritius, China and Brazil are proving to be effective players. Among them India being the second largest democracy with new age technology charting new grounds every moment, more than 200,000 fresh law graduate passing every year and 150 + LPO companies already providing their quality services, is leading the show. Now, when big law firms and general counsels are supporting outsourcing and find it cost effective, its time for the small and medium sized law firms and solo attorneys to look for ways to grow their reach and give their best to their clients. By sending low end jobs to the outsourcing/offshoring partner they are not only able to give more time to their core jobs but this also gives them freedom to use the credentials of their partner to add value and services to their current profiles. Below are the few points on legal process outsourcing industry specific to Indian market.

What is Legal Process Outsourcing (LPO)?
LPO refers to the service industry wherein legal and paralegal support services of the client’s firm or an individual is performed by the outsourcing party. Cost, resource and speed advantage are the levers responsible for the mushrooming of this phenomenon across the world. The common law system, huge pool of English educated attorneys, time zone advantage, quality, confidentiality and security are the factors supporting the growth of legal process outsourcing industry.

Three eminent aspects of an LPO transaction:

  • The Client: From where work comes. In other words, who gives work to execute.
  • The Provider/Vendor: The organization that provides the LPO services and processes the work according to needs of the clients.
  • The Project: The task/work which needs to be executed.
The services provided by the LPO industry ranges from preparation of pleadings, drafting of contracts, litigation support, legal transaction, IPR, proof reading, research and due diligence. The growth and development of the legal outsourcing/offshoring industry in India will help bringing a change in the way legal services are delivered in the west. This will also help in improving the economies of different countries.

LPO industry is mounting because of mutual benefits of clients and service providers. The increasing prominence of the LPO industry in the world today, is owing to the benefits listed below:

  • Cost Effectiveness: Outsourcing legal work to LPOs (India, Argentina, Philippines etc) results to a cost saving of 50-70% which facilitates an organization to gain efficiency and staying profitable in the competitive world of business. Outsourcing/Offshoring legal work is very cost effective for law firms/corporate in the UK and the USA.
  • Time Zone: The time difference and the availability of 24×7 support staff encourage outsourcing of legal work even more. By outsourcing research and paralegal tasks, the in-house counsel are able to concentrate on core legal issues. As law firm attorneys or in-house counsel in the West have their dinner, their assigned work is attended to and completed in India due to the time zone advantage.
  • Language: English being the language for education and business in world is an advantage. There can never be a communication gap as lawyers are well versed in English and all courts in India and many other countries function in English.
  • Eminence: The Indians are known for their intelligence and intellect. The same may be applied to Indian legal brains. Indian legal professionals have brilliant proficiency in working with the tools and systems in the outsourcing industry. Their writing skills and legal knowledge enhancement has resulted in making them an important pillar of the outsourcing operations.
  • Confidentiality: The most important factor in outsourcing legal services is the privacy of information of attorneys. The data outsourced by an attorney to an LPO is always privileged information. This information has to be protected so as to maintain the confidentiality of the client. At all levels, confidentiality is being maintained.
  • Variety of Services: An LPO provides variety of services to its clients. Law firms and Attorneys not only cut their costs but also get various services from one service provider. Law firms/Attorneys can broaden their areas of working by relying on the back office support of an LPO.
  • Resources: By outsourcing, the foreign law firm or the corporation frees its resources to concentrate on its core competencies thus increasing the client base and court appearances vis-a–vis the competitors.
Though this list above is not mutually exhaustive but is indicative of the main triggers of the industry and I would look for more points to share in my next post.

Draft n Craft specializes in outsourcing of legal and paralegal services. We have provided more than a handful of advanced solutions to various clients in the U.K. and the U.S.A.; we take immense pleasure in serving all business needs, from the very basic legal undertakings to the most complex and farthest orientations. Contact Us