Showing posts with label GROWTH OF LPO. Show all posts
Showing posts with label GROWTH OF LPO. Show all posts

Wednesday, April 6, 2011

How to select a paralegal?

The solicitor’s working for a client gets a boost when one delivers quality work. It depends only upon three major factors viz - Solicitors, paralegal and coordination between the two. It will not be an irony to say that a solicitor is the title page where as a paralegal draws the content of the book. This is ofcourse as per the advice and supervision of the solicitor. The sole purpose of saying this is to highlight the importance of paralegals in a law firm.

It is evidently a very important task to select a paralegal. A paralegal should posses atleast three important characteristics which can be termed as:

a. Requisite Qualification
b. Key skills
c. Cohesion & communication skill with the solicitors.

Before a paralegal is sought to be selected, one must understand their own requirement. One needs to determine the different responsibilities which are to be carried out by the paralegal and accordingly the required skills should be fixed.

Let’s say, if I am looking for a paralegal to support my work, then it is clear that I should fix the key skills matching up my specialization. Once the requisites of the paralegal are fixed, my second task would be to contact the recruitment consultants or references to shortlist the prospective paralegals. There are a couple of recruitment consultants located in UK viz –

Parkhouse Bell Ltd, Executive Stand-By, Advanced Resource Managers Ltd, Ethical Recruitment – Financial, BLT (Beaumont Leslie Thomas, Heidrick & Struggles

The recruitment consultants take the responsibility right from searching for the correct candidate to their training. One can even go to the extent of creating a checklist for the selection / appointment of the paralegals. I shall take this up in my next article.

Wednesday, November 17, 2010

“Enjoy while we work” – Holiday Bonanza offers by Draft and Craft Law Firm

It’s November and the holiday season is just round the corner. The festive feeling which once started only on Thanksgiving, now kicks off right from Halloween with stops at Turkey Day, Christmas and/or Kawanzaa depending upon everyone’s traditions and fortunately still ends on New Years.

The end of the year can involve a lot of balancing of work with holidays, as there always seem to be a flood of work during this time. With so many people going off on holidays, it can be quite taxing for businesses specially connected to legal services.

Some of the common worries of law firms and attorneys revolve around managing their basic back office work relating to drafting, review, transcription, depositions etc. Ensuring work carries on while you enjoy on a holiday is no more a luxury. The concept of having virtual paralegals and virtual secretaries to manage your work 24/7 has made this possible making life for attorneys stress free during holidays.

Draft n Craft, a legal process outsourcing company offers attorneys a hassle free delivery model giving them complete peace of mind.

Rakesh K Sharma, Chief Executive Officer of Draft n Craft, said: “Keeping the spirit of the holiday season we are offering complete solutions to attorneys and law firms by providing legal and paralegal services at discounted rates during the holiday season. We have seen that during the month of December most law firms are burdened with heavy back office work and lack the staff to do it. Keeping this in mind we decided to give special offers as part of the Holiday Bonanza from 15 November – 10 January 2011.”

For more information about the Holiday Bonanza visit –

About Draft n Craft

Established in 2008, Draft n Craft is a cut to the chase Legal Process Outsourcing Company with strong and dedicated work force of professionals. Having established a brilliant track record, Draft n Craft has been partners of growth to many of the law firms and corporations in the UK and US. Draft n Craft’s supreme focus has always been on helping lawyers deliver the best value to their clients by working on process and technology optimization, and by devising ways to rationalize client’s operational spending.

Saturday, July 3, 2010


The cross borders issues generally prevail in the development of countries. This reminds me of an elderly man’s saying “The man on latch of a door control the flow of air from outside to inside & vice versa”. The import & export of goods is decided by different factors like the availability, demand and need. Country intends to export the goods looking into the fact of the ability to produce those goods & get them consumed in other International markets. The motive of export is to earn foreign exchange.

In case of offshoring the services cross border the organisation do not directly earn. However, the cost of those services in-house looks expensive which encourages its outsourcing. Offshoring can be a symbolic way of export when we consider the savings as also forming part of earning. In this services are off-shored to get the same being delivered at low prices. I am not trying to show the offshoring of jobs but the offshoring of services which technocrat offers to one’s clients.

A very simple hypothetical situation can be used to understand the balance of exchequer between two countries. Country ‘A’ exports various high profile and expensive goods to country ‘B’. In terms country ‘A’ needs to settle the balance of payment with country ‘B’ but the same always remain tilted towards country ‘A’. Country ‘B’ has got an excellent pool of people who can deliver good number of services to country ‘A’. This can be the best way to make up balance of payments as far as country ‘A’ & country ‘B’ are concern. Logically the export of goods from country ‘A’ to country ‘B’ can be matched up by export of services by country ‘B’ to country ‘A’.

Is it the way to conclude that export of services is also near to export of goods.

Thursday, March 11, 2010

Need for 2nd Level Legal Offshoring

Everybody thought the growth of legal outsourcing would multiply but it didn’t grow as it was expected. In the first level of legal outsourcing, eyes were set on cost cutting.

Despite excellent projections it couldn’t come out of its infancy stage. The proximity of clients and vendors could not increase. Many LPO’s were born like bubbles and vanished identically. All the way it was a good signal to show there was a gap between two ends. The said gap could be bridged if some better means were discovered.

The first level of legal Outsourcing consisted of Captive centers and off shoring of the services to LPO’s.

The Captive Centers started closing down not because of the same were un-economical but primarily due to other problems connected with the working. The stress taken by a company in running the Captive Unit had started becoming a nuisance to them. The very purpose of setting up Captive Unit came under attack whereby its future was sluggish. Though a good number of captive centers have been efficiently working yet most of them could not prove to be economical. Factors like investment, employee attrition rate, changes in Government Policies and day to day running problems discouraged companies to open their Captive Unit.

The mushrooming of LPO’s had put the clients into a saga of disbelief. It had become very tough to settle down with third party vendors. It was inevitable that confidentiality would be bridged and exit policy was tough.

There was a need to find better ways for offshoring legal and paralegal services. The important key points of offshoring decisions include: - The reputation of the company, the non compromising attitude towards confidentiality, keeping control on the working and having cost savings. Law firms of UK / US were divided on off shoring and subsequently about the nature of services to be offshore. The mist had become so heavy whereby the answers could not be found for off shoring while keeping in mind the key points. There came the need of 2nd level outsourcing. The solution to these problems lies in attaining the benefits of Captive Unit at the price of Third Party vendors and this is required to be dealt with “aptly”.

Monday, January 5, 2009

Impact of Recession on LPO business

The human psychology always guides one to allure towards bigger things before being attracted to smaller ones. Everybody tries to be instantaneous in unfurling the answers to the questions confronted. If a person is placed in a position to save different currency notes from fire, he would naturally try to save bigger currency notes before hand.

The recession has acted like a compelling force to make people save in these prime times. People have tried hard to curtail their expenses. The status of solicitors in UK and USA have always remained unblemished and at a dignified position. Their status has always been alluring and attractive because of the confidentiality and quality of services rendered by them. Many business houses started outsourcing their work but the area of outsourcing in solicitors firms remained aloof. The reason of it being so was simple. One may outsource the physical working but none may outsource the ideas, thoughts, intellect and other tactics involved in the profession of the solicitors.

The business of LPO began with the outsourcing of back office support work which primarily consisted of secretarial work. It was further noticed entering into the second category of outsourcing i.e. in respect of paralegal work. It involved working of lawyers to provide good legal research, document review, document drafting etc. It required lawyers who were trained and conversant with the working on the tools. They have been providing a junior lawyer support to the solicitors in UK and USA.

Clients of solicitors based in UK and USA in order to reduce their expenses sought their services being outsourced to some service providers. In turn, the solicitor firms started outsourcing their work to providers in countries like India. This pace of outsourcing got a major push due to recession. The evil of recession has compelled solicitor firms to cut down their cost so as to provide same services at more competitive prices. Significantly, the focus of outsourcing is now tilting towards the legal services in place of secretarial and paralegal services. Legal Process Outsourcing has attained another dimension with the increase in outsourcing of legal work. The reasons for the beginning of outsourcing may be different but the reason of outsourcing the legal services like contract drafting, document review, deposition summary are the outshoot of recession. Recession has proved to be a reason for outsourcing for bigger services from the office of solicitors. There is no doubt that the LPOs have been benefited by the extraordinary growth of software and tools. The availability of software and competent personnel in countries like India has attracted the outsourcing to greater extent. It can be easily visualized that most of the big solicitor firms will have their extended branch offices in India.

Monday, September 1, 2008


The Legal Process Outsourcing has brought geometrical changes to advocacy. It is the globalization which has brought LPO into focus. Somebody had rightly defined law as common sense. This hypothetical definition becomes clear when we look into Legal Process Outsourcing where lawyers of one country start working for other country. The barriers of different laws are shattered by knowledge, which no more remains confined to one country. The big solicitors firms like “Clifford Chance”, “Linklaters”, “Allen & Overy” are no more being confined to one country, they have opened their offices in Europe as well as in Asia.

Legal Process Outsourcing has brought excellent opportunities to the individual lawyers and law firms of countries like India. Individual lawyers can increase their earning by working as Freelancers or by joining LPO’s. Similarly law firms catering to the local needs of people have suddenly got excellent exposure by getting outsourced work from solicitor firms of USA & UK. This has brought drastic change to the legal profession in countries like India. The solicitor’s firm of USA & UK has also been stressed out under the work. At the same time the cost cutting also playa vital role in outsourcing legal work. It will not be out of place to mention that the day is not far when the economies of different countries will interact so fast to bring equalization of the currency differences and in turn the quality of services. The days are not far when the lawyers of one country will argue and contest cases in other country even without traveling to the said country. The advancement in information technology has catered to the growth of LPO industry. The benefit of cost saving on both ends and without loosing the quality has been the main allurement for the growth of LPO’s.