Showing posts with label lpo. Show all posts
Showing posts with label lpo. Show all posts

Friday, April 1, 2016

Changing Roles and Increasing Importance of Legal Support Staff

Paralegals, legal assistants and legal secretaries are collectively known as legal support staff in law firms. They work very closely despite of having different roles and job responsibilities. Majority of the tasks performed by paralegals and legal assistants are billed to the clients by law firms whereas legal secretaries perform secretarial tasks which are not billable. In past, technological advancement has greatly affected the roles of legal support staff in law firms. Work efficiencies are improved which made law firms reduce the support staff. They shifted their focus to improve the attorney-paralegal/assistant ratio. Remaining support staff who used to assist one or two attorneys before, started assisting more and secretaries were involved in billable tasks thus improving the overall attorney-support staff ratio of the firm.

These support staff work directly with attorneys on a given case. They know ins and outs of the case. Attorneys look up to them for any case related update before client meetings. Still they perform number of tasks which can be managed by or outsourced to a specialized legal support company. Many of the law firms are working with companies like Draft n Craft which provide variety of legal support services to law firms. Now support staff do not get involved in researching and finding cases on Westlaw andLexisNexis, preparing case summaries, indexing thousands of discovery documents, preparing spreadsheets, summarizing depositions and drafting of various legal documents. They just coordinate with the legal team of Draft n Craft and supervise their work. This arrangement allows them to free up their time and focus on more substantive tasks. At the same time law firms enjoy a great deal of cost savings and improved overall efficiency that bring more satisfaction for clients.

Established in 2008, Draft n Craft has been in existence for more than 8 years and earned a reputation of being a quality provider of legal support to US law firms, In house legal departments and other legal vendors. Not only this, but the company keeps on spreading awareness about legal outsourcing and its benefits by organizing legal conferences and seminars at regular intervals.

For more information about services, turnaround time and rates, visit www.draftncraft.com or send an email at connect@draftncraft.com

Tuesday, January 17, 2012

Draft n Craft Marks Its Fourth Year In to the Legal Process Outsourcing Industry

Draft and Craft Law Firm Pvt. Ltd, a cut-to-the-chase Legal Process Outsourcing (LPO) Company celebrated its 4th year of service to its clients on Monday, January 9, 2012. The company has proudly served a number of clients in the US and UK because of their reliability and exceptional services. Draft n Craft specializes in providing services like Deposition Summary, Contract Outsourcing, Legal Research, Legal Transcription, E-discovery and paralegal services.

Draft n Craft believes in making Global presence by sharing its knowledge and thoughts with the whole industry. It has been actively participating and partnering in international events such as the Global LPO Conferences and the Legaltech Conference.

Mr. Rakesh Sharma, the Managing Director and CEO of Draft n Craft, says "we are extremely glad of the hard work we have put in these four years, working united as a team to benefit our clients in the US and UK. We are pleased to have had the opportunity to help the law firms, corporates and solo practitioners in the legal and paralegal sector. We, at Draft n Craft have seen significant growth in each service area over these four years and they will continue to spread our wings across all continents in the years to come."

In the last four years, Draft n Craft has established itself as the complete solution vendor in India and also as the most agile group in the outsourcing sector.

Draft n Craft came in to play when there were just few names in the industry. While many LPOs came and vanished with no traces, Draft n Craft continued to do what it was best at delivering quality results. The industry is back to how it started in terms of the number of LPOs. It now consists of the big players who started of big and continue to stand where they were and some like Draft n Craft who have moved inch by inch to come to the position at which it is now.

A bittersweet journey with bumps on the road, Draft n Craft has managed to achieve its goals and its clear, Draft n Craft, is here to STAY!!

Monday, December 5, 2011

All about the Color YELLOW for the Attorneys & Law Firms

We all love celebrating our festivals with much hoopla. The colors, gaiety and joy look irresistible during the festival season.

Festivals are a way to give our mind and body a change from the otherwise mundane life. It seems impossible to not to get be-dazzled by the little joys which such festivals flag on.

At Draft and Craft Law Firm Pvt. Ltd. the festivity has kicked off really well and the “Festival Blast” is in full swing.

Last week, we colored the whole Draft n Craft GREEN. Huge discounts and offers were given on services like document review, deposition summarization, contract outsourcing solutions, legal transcription and paralegal services.

By giving plethora of discounts and bargains we thrived in making the attorneys and the law firms believe that the grass is greener on their side rather than on the other side. The Green week came to an end with a much Talkabout “Green-A-Thon”. We at Draft n Craft turned down the power on November 30, 2011 for thirty minutes to show our gratitude to none other than “the mighty Nature”.

Festivals are definitely a way to celebrate life and also, a way to get the brain to release more endorphins. Keeping this in mind, Draft n Craft announces one more week of happiness. The color of celebration this week is YELLOW. We are giving MORE discounts, MORE offers and MORE bargains on our services like document review, deposition summarization, contract outsourcing solutions, legal transcription and paralegal services. Not only this, continuing with the series of Webinars, this week it’s all about “Festival: Repercussions on Law Firms” on December 7, 2011.

Hence, DON’T THINK!!! Just avail the discounts before it’s too late and you wait restlessly for another year.

Green a Thon at Draft N Craft We have Done Our Bit Now Its Your Turn

‘The grass would be greener on your side’” is how Draft n Craft celebrated the Green Week.The firm went Green with the sole motto to offer something amazing to attorneys this festival season.

The festival blast has just not been restricted to good deals and offers. It is about celebrations while keeping the spirit of work alive.

Draft n Craft celebrated Green-A-Thon the whole of last week. Draft n Craft walked an extra mile to pay its gratitude to the mighty nature by turning off the power for 30 minutes. The employees at Draft n Craft even planted trees to celebrate the green-a-thon week.

Festival Blast is here to help attorneys live their festivities to the fullest. Draft n Craft is taking care of the attorney workload and giving special offers without compromising on the quality of the work. Each week is dedicated to a color and the next color to be celebrated is YELLOW, the color of success.

Monday, November 21, 2011

Blue is the New Color of Happiness For Attorneys!!!

It’s that time of the year when everyone loves letting their hair down, putting on their dancing shoes and getting into colorful & trendy ensembles. Yes, we are talking about Festivals. It’s that time when everybody looks forward to break the monotonous working life and have fun with the loved ones. After all, all work and no play makes Jack/ Jackie a dull boy/ girl. So attorneys do all the desired things and let Draft n Craft handle the workload.

Everything in the past week at Draft n Craft was colored INDIGO. To go with the theme, infinite discounts were given on the finite services like document review, deposition summarization, contract outsourcing solutions, legal transcription and paralegal services. A complimentary Webinar was also conducted on “Festivity: A Boon or Bane for Productivity?” to answer all the apprehensions related to festival season. After the grand thrive in that one, we at Draft n Craft have decided to come up with many more such webinars to help attorneys in the US & UK.

Attorneys in the US & UK will definitely swing to the festival music and laugh at their tedious workload. Contrary to a general perception, feeling BLUE is not about being sad this week. At Draft and Craft Law Firm P. Ltd. BLUE is the color of happiness and new life.

If you think that the happiness ends here, then WAIT!! As Draft n Craft has come up with an extra 30% discount on all its legal & paralegal services during the Thanksgiving & Black Friday week. So this festival season make it a Thanksgiving tradition to make full use of Black Friday cum Thanksgiving discounts offered by Draft n Craft.

The innumerable and unbelievable discounts on document review, deposition summarization, contract outsourcing solutions, legal transcription and paralegal services will make attorneys live their festivals to the fullest. Draft n Craft will give not just one reason, but many reasons to make every cell in the body jig. Even attorneys will enjoy the glitters of this festival season.

Hence, shake a leg and gyrate your body to the rhythm of the festivals as Draft and Craft Law Firm P. Ltd. comes as Draft n Craft - The Savior to handle all your workload and backlog.

Thursday, November 10, 2011

Upcoming Webinar: “Festivity: A Boon or a Bane for Productivity?”

If you are a Law Firm, Solo Practitioner or an In House Council thinking ‘what it takes to increase the productivity and efficiency of your firm even during the festival season?’ Here's the golden chance for all of those who want to explore it further. Draft n Craft is hosting a free webinar “Festivity: A Boon or Bane for Productivity?” on Thursday November 17th 2011 at 11:00 AM Eastern Time.

This webinar will give you a lot of tips that will help you to achieve the maximum output with regard to productivity and efficiency. So don't just wait, as progress is a process and we will take you through that process in this webinar. Register ASAP!

Click here to get registered. Registrations open for first 100 registrants only.


About Draft n Craft

Established in 2008, Draft n Craft is a cut to the chase Legal Process Outsourcing Company with strong and dedicated work force of professionals. Having established a brilliant track record, Draft n Craft has been partners of growth to many of the law firms and corporations in the UK and US. Draft n Craft’s supreme focus has always been on helping lawyers deliver the best value to their clients by working on process and technology optimization, and by devising ways to rationalize client’s operational spending.

Tuesday, November 8, 2011

Wish for anything from Pin to Plane at Festlex Deals.( A platform by Draft n Craft for Attorneys Only)

The festival season is in full swing and is definitely the best time to make use of mouth- watering deals. So put on your dancing shoes and get ready to open up your purse strings more as Draft n Craft has gone a step further to make festive season a blast by coming up with a group named “Festlex Deals” on Linkedin just for you attorneys. Join at http://www.linkedin.com/groups?about=&gid=4158091
It is a platform where in, Draft n Craft will connect attorneys to vendors who will offer deals at an irresistible price. All they have to do is to join the group “Festlex Deals”, pen down all the wishes and leave the rest on Draft n Craft.
Draft n Craft believes in making life simple and festivals sweeter.
Think of shopping at a mall or a market place during the festival season, one does get discounts, but at the same time too many people starts flocking to that one place.
Does that seem CHAOTIC & FRENZIED??? Well. If yes, then just metamorphose the whole scene in Virtual Reality.
Draft n Craft’s Festlex Deals group will get the great value for money deals.
The Bottom Line is that Draft n Craft is going to make attorney’s festive season Merrier by making the savings Fatter with all those incredible deals.

Friday, October 28, 2011

A Festival Blast for attorneys

To begin the festive season, Draft n Craft announces the Festival Blast – with special offers on all its services throughout the festive season from October 25, 2011 to January 15, 2012.

This festival offer comes at a time when most attorneys in the United Kingdom and United States are getting ready for the festive season to kick off. This time of the year comes with a package deal of excess workload and backlogs. With the limited number of working days and less staff, it is a tedious task for the attorneys to keep things organized.

A legal process outsourcing company established in 2008, Draft n Craft has been always given its bit to the legal industry. “After having received appreciation by many attorneys for the help provided by us during the festival period last year, we felt the need to continue with the tradition we started and go all out to join hands with attorneys to help them enjoy to the fullest the festive season without having to worry about the work”, said Rakesh K Sharma, Chief Executive Officer of Draft n Craft. The festival offer will be full of special offers and discounted pricing on all the services being offered by Draft n Craft. It is estimated that on particular days the offers will be unimaginable.

By offering high quality legal and paralegal services to law firms and corporates in US and UK, LPO companies in India have stood by the law firms to ease the burden of monotonous and repetitive work. Be it services like Document Review, preparing Deposition Summaries, reviewing contracts, Legal Transcription or even paralegal services, LPO companies such as Draft n Craft have joined shoulders with their clients by working efficiently and cost effectively. Infact, Draft n Craft is going a step further by offering special discounts during the festival season to enjoy the festivity to its peak.

About Draft n Craft

Established in 2008, Draft n Craft is a cut to the chase Legal Process Outsourcing Company with strong and dedicated work force of professionals. Having established a brilliant track record, Draft n Craft has been partners of growth to many of the law firms and corporations in the UK and US. Draft n Craft’s supreme focus has always been on helping lawyers deliver the best value to their clients by working on process and technology optimization, and by devising ways to rationalize client’s operational spending.

Friday, October 8, 2010

Draft And Craft Law Firm - Legal Transcription Festival

The changing times has made law firms and corporations aware of the importance and need of legal transcription. Understanding this increasing demand of reliable legal transcription, Draft n Craft has constantly endeavored to provide the best.
From legal to business transcription, Draft n Craft has time and again proved its brilliance in the field.
After working with over 25 clients and the successful delivery of more than 15,000 files in the last 2 years, Draft n Craft is celebrating its 2nd anniversary for excellence in legal transcription services from 11th October - 15th October 2010.

Rakesh K Sharma, Draft n Craft's Chief Executive, said: "Achieving this milestone only reflects the quality of service and the high level of customer satisfaction that we provide. I am overwhelmed with the response received by our clients."

As Draft n Craft achieves this high point, their employees celebrate a week long festivity to mark its success in the field and their contribution in achieving it.

About Draft n Craft

Established in 2008, Draft n Craft is a cut to the chase Legal Process Outsourcing Company with strong and dedicated work force of professionals. Having established a brilliant track record, Draft n Craft has been partners of growth to many of the law firms and corporations in the UK and US. Draft n Craft's supreme focus has always been on helping lawyers deliver the best value to their clients by working on process and technology optimization, and by devising ways to rationalize client's operational spending.

For enquiries, email at info ( @ ) draftncraft dot com dot

Visit us at http://www.draftncraft.com.

Thursday, May 27, 2010

IMMIGRATION OR OFFSHORING

Developed economies always become attractive and as such magnetize people from other economies. This results in people traveling by any mean to those countries where the economies are developed. United States have always been attracting people from developing countries since long. Number of people applied for immigration to US, similarly number of people were granted one or the other type of visas in last five years. US policies for visa had become tough after 11th September’2001 it was but natural.

How so ever tough the immigration policies had become yet the immigration continued people have always been finding one or the other ways to travel to developed countries like US & UK. This had always put lot of constraints to their economy, security, culture, religion & other aspects of those countries.

I understand the immigration was the first part of balancing the economies. The next step turned out to be off-shoring of services instead of inviting people to the country. The birth of off-shoring is being deep rooted. The debate between immigration versus off-shoring is yet to commence so it may not be ideal to find any opinion on the same but it will developed once there will be interaction & discussions.

Monday, January 18, 2010

Draft n Craft launches AptCaptive™: Level 2.0 of Legal Process Outsourcing

So much is talked about Legal Process Outsourcing (LPO) that we barely find any law-firm and corporation incognizant to the concept and its benefits. Despite this, there is reluctance towards outsourcing in general and offshore outsourcing in particular.

Traditionally, there are two popular modules of outsourcing the legal processes: first through Third Party Service Providers/Vendors (TPSP’s) and/or second by owning one’s Captive Unit in offshore locations. Though both are popular but one cannot rule out the risks and impediments associated with either.

 Perceptions on outsourcing legal work to vendors (TPSP’s)

Perceptions favoring:

1. No huge capital investments required.
2. Customized solutions.
3. Competitive pricing.
4. Flexibility to scale up and down business relationship.
5. Retains decision-making, therefore relationship with TPSP is clear (fee-based, quality-based).
6. As it is a contract based mutual agreement thereby there is more business commitment.
7. Ability to focus on core business issues.
8. No compromise in quality at cost effective rates.
9. Better process maturity, resource flexibility and economies of scale.
10. Flexibility in deploying new technology.
11. No requirement to hire additional personnel.
12. No legal or statutory compliance issues to set up a new unit.

Perceptions discouraging:
1. Risk of Confidentiality being at stake.
2. Risk of possible drop in quality standards.
3. Absence of processes to monitor metrics and possible timely intervention when issues are escalated.
4. Tight business margins.

 Perceptions on owning a Captive unitPerceptions favoring:

1. Maintenance of in-house confidentiality & quality.
2. Management and retention of control over risk profile, especially for critical business areas.
3. Development for global delivery models with centralized and standardized processes.
4. All investments made on people and infrastructure is completely retained.
5. Better control over processes, time lines & enhanced quality of operations.
6. Alignment of offshore initiatives with their culture & values.
7. Creation of robust technology infrastructure for greater efficiency and scalability of operations.

Perceptions discouraging:

1. Huge Capital Investments.
2. Recurring Costs.
3. Hassles of incorporating the captive unit offshore like India.
4. Exit impossible without incurring high costs.
5. Compulsion to keep absolute control over processes.
6. Legal Requirements to set-up captive unit, say in India:
i. Incorporation of the Company as a legal entity.
ii. Local registrations.
iii. Bank Accounts.
iv. Appointment of Company Secretaries & Auditors.
v RBI/Government Approvals.
vi. Ensuring legal and statutory compliances.
vii. Local taxation issues.
7. Human Resources requirements of captive center
i. Staffing .
ii. Training & Talent management.
iii. Hiring of Core Team.
iv. Employee retention.
8. Facilities & Infrastructure
i. Vendor Management & Negotiations.
ii. Hardware & Software Procurement Systems.
iii. Communications & Network Integrations.
iv. Acquisition and operationalizing of facilities.

With the aim to revolutionize the LPO paradigm, Draft n Craft has devised the “apt solution” destined to enrich legal outsourcing experience throughout the industry.



“The AptCaptive™ is an advanced Legal Off shoring model tailored and run as per client’s requirements by Draft n Craft, retaining all in-house benefits at reduced costs.”

For a long time, a desire was felt throughout the industry to transcend to new levels of Legal Process Outsourcing. Without doubt the AptCaptive™ is at present the lex epitome of the legal outsourcing industry. The module however is so ambitious that, in its initial stages Draft n Craft will be offering this to only a limited selected group of companies and law firms.

For any trade enquiries, contact info@draftncraft.com.

Tuesday, December 22, 2009

Legal Research Outsourcing: Our Means and Your Ends

video

Among the series of Webinars being hosted by Draft n Craft, Rajni Minhas, Assistant Legal Head, held a Webinar on Legal Research Outsourcing: Our means and your ends.

The purpose of this webinar was to question the paradigm shift in the needs, means and results of Legal Research in wake of integrating world. After holistically looking at the intricacies of the service, the webinar aims to understand and analyse the regulatory and ethical aspects of the same.

Topics Covered in the web cast were:

o Legal Research outsourcing Needs
o Multi jurisdiction research
o Legal Research tools & deliverables
o Memo Writing
o Ethical and Regulatory aspects of Legal Research outsourcing.
o Issues of Confidentiality and Quality
o Process Flow
o Pricing the Legal Research

Wednesday, December 16, 2009

Webinar on Outsourcing of Legal Transcription


video

This Webinar on outsourcing of Legal Transcription was conducted by Shweta Saini, Head- Marketing, Draft n Craft, on 20th Day of November 2009. The Webinar holistically looked at legal transcription as an important service and the web cast covered :
· Analysis of the ethical and regulatory aspects of Legal Transcription outsourcing.
· Drivers & Risks of legal transcription outsourcing.
· Errors and Omissions insurance coverage.
· Evaluating if there is actually any labor arbitrage possible given the associated risks and negative externalities?
· Evaluating the importance of Contract Excellence.
· Price considerations.
· Course of the work flow.
· Issues of Confidentiality and Quality
· Less Haste, More Speed
This recording of the webinar is a must view for attorneys, in-house Counsels, paralegals, LPO professionals, law students.

Monday, July 28, 2008

JOBS IN AN LPO - 1

Today, every good lawyer is yearning to get a job in an LPO. It is coming up like a dream come true. Every job is like a coin, having two faces i.e. an employer and an employee. Both of them view it with different conceptions and notions. An employer in an LPO looks for people possessing the qualities like dedication, reliability, and qualification. LPO service providers look out for more fresh graduates and they train them according to their requirements. The requirements of an LPO service provider can be enumerated as under:

(a) Excellent command over the English language with correct pronunciation.
(b) Confident in performing their tasks.
(c) Attentive and dedicated to the duties.
(d) Well aware and conversant with the usage and application of software’s.
(e) Having an urge to grow in the LPO sector
(f) Capable to adapt according to the requirements of the client.
(g) Having strong analytical skills and ability to carry on different jobs in a time bound manner.
(h) Prepared to assimilate in group working.
Of course these are only some of the qualities looked by the LPO service providers, in lawyers willing to join them. The most important requirement in a lawyer is the capability to provide high qualitative work in a confidential manner with commitments to the employer.

The general problem faced by a booming sector is the shift of employee’s loyalties. There are lucrative offers to the talented lawyers which always attempt to attract them from the present employers. Many a times, employees work in an LPO just to gain experience so that they can fly to the next employer. Long associations of employer with employees become minimal resulting in to a loss to the LPO sector. It will not be out of place to mention a booming sector becomes fragile when it is based upon talented and qualified professionals like lawyers.

The growth of information technology has given birth to the legal process outsourcing industry, so this keeps changing the fate of an LPO. Every LPO service provider keeps on looking for IT professional which can provide excellent solutions to problems. Lawyers having professional experience in information technology are most preferred part of the LPO service providers. The professionals like Accountants, Company Secretaries and Management Graduates are also joining the main stream of LPO growth.

Tuesday, July 15, 2008

Emergence of Legal Process Outsourcing

The expansion and diversification of different economies brought in various outcomes. The world started squeezing with the growth of information and technology. Undoubtedly the distances remained the same but interaction became very easy. The birth of BPO gave an explicit direction to the professionals of different disciples. Transmission of legal work also became accepted, primarily due to being cost effective. Soon, the other advantages also became prominent and attracted more solicitors, law firms towards it. Amazed with the results, outsourcing of legal work grew with leaps and bounds. Legal process outsourcing has now become one amongst the few industries with huge potential of growth in geometrical manners.